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Senior Service Manager Satcom Jobs

Senior Service Manager Jobs
By OneWeb At Ottawa, Ontario, Canada
Become an integral part of the OneWeb Service Management Team
Implement a governance framework that you know from vast experience will support both the Distribution Partner and OneWeb’s requirements
Provide KPI and SLA management across your nominated Distribution Partner portfolios as per the definition in the contract
Drive Customer Experience to the Stars
Work with both internal stakeholders and our Distribution Partners to create a customer experience model
Manage the customer satisfaction program & embrace continual service improvement
Senior Service Manager Satcom
By OneWeb At Toronto, Ontario, Canada
· Become an integral part of the OneWeb Service Management Team
· Drive Customer Experience to the stars
· Work with both internal stakeholders and our Distribution Partners to create a customer experience model
· Manage the customer satisfaction program & embrace continual service improvement
· Deliver fantastic results & delight our Distribution Partners through demonstrating value & driving positive customer experience
· 5+ years professional experience within the Satellite & Telecommunications space