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Senior Customer Support Technician Jobs

Senior Director, Customer Support
By RONA At Toronto, Ontario, Canada

About Us: KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, ...

Senior Solution-Driven Customer Support Specialist
By AmpiFire At Canada
Management of open customer support tickets within our Help Desk software.
Helpful and ongoing feedback, with direct contact not only to the support manager but other company managers and directors as well.
Previous Customer Success Experience: A nice history of success in B2B businesses’ customer success role/support making their customers happy.
Previous experience in marketing and a tech-savvy person.
Round 4 -You will have a video interview with our CSS Manager
Helping our webinars and training run as smoothly and with as much engagement as possible.
Customer Technician Support Analyst - Permanent - 16460
By LRO Staffing At Ottawa, Ontario, Canada
Post secondary education in computer science or networking
Knowledge of IP and cloud networking architecture
Experience with Linux and Windows OS
1-2 years experience in a related role
Implementation and development of product and services
Must be eligible for government security clearance
Senior Customer Support Specialist
By Plusgrade At Toronto, Ontario, Canada
Collaborate with colleagues and management to improve service delivery, helping to identify and deliver training opportunities to address root causes
Assist the Points Manager of Global Care in creation and delivery of training on our products
Alongside the Points Global Care Manager, update our partners on new features and functionalities
Alongside your team, update and continue to build internal knowledge bases (FAQs/Processes/Contact information)
3+ years support team experience, preferably in a transaction based environment
Excellent interpersonal, communication skills and ability to work cross functionally with teams and team members of varying technical backgrounds
Customer Support Technician Jobs
By Medical Engineers Recruitment At Canada

Strong knowledge of Hydraulics and Pneumatics is essential.

Technician, Customer Facing Jobs
By Cogeco Connexion At Niagara Falls, Ontario, Canada
College diploma or combination of equivalent education and experience.
Knowledge of and demonstrated experience in working with HFC Networks, Telephony, PSTN and PBX environments and troubleshooting techniques preferred.
Superior organizational and analytical skills with the ability to independently manage multiple priorities.
Experience in a related position an asset.
CATV System or relevant experience in the telecom industry preferred.
Installation experience with interconnect company or VoIP key system installation would be an asset.
Senior Associate Customer Support
By Tech Mahindra At Canada
·Develop positive working relationships with all service personnel and management
·Fluent in spoken and written French language – Level B2 and above.
• Follow all manufacturer's warranty company policy and procedures.
while resolving cases and claims
·Self-motivated and able to work independently with minimal supervision