Senior Client Relationship Manager Jobs
Client Relationship Manager, Commercial Banking - Montreal West
By Scotiabank
At Montreal, Quebec, Canada
Client Relationship Manager Jobs
By Canada Life
At Winnipeg, Manitoba, Canada
Client Relationship Manager - Rail
By GHD
At Calgary, Alberta, Canada
Senior Client Relationship Executive
By Dialogue
At Montreal, Quebec, Canada
Client Relationship Manager, Commercial Banking - Waterloo/Kitchener Area
By Scotiabank
At Waterloo, Ontario, Canada
Are you looking for an exciting opportunity to use your expertise in client relationship management to make a difference? We are looking for a Senior Client Relationship Manager to join our team and help us build strong relationships with our clients. You will be responsible for providing exceptional customer service, developing and maintaining strong relationships with clients, and ensuring that their needs are met. If you are an experienced professional with a passion for customer service and relationship building, this is the perfect job for you!
Overview A Senior Client Relationship Manager is responsible for managing and developing relationships with key clients. They are responsible for ensuring clients are satisfied with the services they receive and that their needs are met. They also work to identify new opportunities for growth and development within the client base. Detailed Job Description A Senior Client Relationship Manager is responsible for developing and maintaining relationships with key clients. They must be able to identify and address client needs, provide solutions to problems, and ensure that clients are satisfied with the services they receive. They must also be able to identify new opportunities for growth and development within the client base.The Senior Client Relationship Manager is responsible for:
• Developing and maintaining relationships with key clients
• Identifying and addressing client needs
• Providing solutions to problems
• Ensuring clients are satisfied with the services they receive
• Identifying new opportunities for growth and development within the client base
• Developing strategies to increase customer loyalty
• Developing and implementing customer service policies
• Managing customer complaints
• Analyzing customer data to identify trends and opportunities
• Developing and implementing customer retention strategies
• Monitoring customer feedback and taking appropriate action
• Developing and maintaining relationships with key stakeholders
• Representing the organization at industry events
Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Excellent customer service skills
• Knowledge of customer relationship management (CRM) systems
• Knowledge of industry trends and best practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service, sales, or related field
• Experience in customer relationship management (CRM) systems
• Knowledge of industry trends and best practices
Job Knowledge
• Knowledge of customer relationship management (CRM) systems
• Knowledge of industry trends and best practices
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
Job Experience
• 5+ years of experience in customer service, sales, or related field
• Experience in customer relationship management (CRM) systems
• Experience in developing and implementing customer service policies
• Experience in developing and implementing customer retention strategies
Job Responsibilities
• Developing and maintaining relationships with
- Senior Client Relationship Manager in Quebec
- Senior Client Relationship Manager in Montréal
- Senior Client Relationship Manager in Manitoba
- Senior Client Relationship Manager in Winnipeg
- Senior Client Relationship Manager in Alberta
- Senior Client Relationship Manager in Calgary
- Senior Client Relationship Manager in Nova Scotia
- Senior Client Relationship Manager in Waterloo
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