Seasonal Customer Service Representative Jobs

Excellent listening and Communication Skills both written and verbal

You have a minimum of 1yr customer service experience or call center experience

Retail and sales experience an asset

headquarters is based in Ontario. Any other position would be a remote position

Handle inbound service calls, while providing accurate account and product information

Understand and strive to meet or exceed metrics while providing excellent customer service

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Retail and/or customer service experience preferred

To review a comprehensive list of benefits, please visit

Help customers shop, locate products, and provide them with solutions

Educate customers on the Voice of Customer (VOC) survey

Strong interpersonal skills and experience

Perform data entry, ensuring all information related to orders and RAs are updated

Present feedback regarding product, returns and logistics to improve the customer experience

Help enhance the overall customer experience and look for opportunities for “added value” and upselling

Minimum 3 years of experience in customer service

Experience and confidence in handling a high volume of consumer inquiries

A minimum of one year customer service experience (dispatch experience is preferred)

Excellent interpersonal skills with the ability to interact with all types of customers

Able to plan and schedule work rather than just react.

Able to "think on your feet" to provide customers with needed information for their specific installation or repair.

Ability to work as part of a team.

Training programs to build new and transferable skills and achieve certifications

Create an amazing customer experience at the checkout or the customer service counter

Respond to questions and share your product knowledge

Ensure store signage is accurate and open box items are appropriately marked

Ensure shelves and displays are well-stocked and organized

Complete pre-opening and post-closing tasks

Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

You have strong people skills-you’re approachable, a good listener, and empathetic.

You have agility to learn new products and features with an interest in technology, particularly Apple products.

You’re passionate about Apple and eager to share that passion with others.

You’re willing to learn and embrace Apple’s unique style of service.

Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

You have strong people skills-you’re approachable, a good listener, and empathetic.

You have agility to learn new products and features with an interest in technology, particularly Apple products.

You’re passionate about Apple and eager to share that passion with others.

You’re willing to learn and embrace Apple’s unique style of service.

Benefits: insurance (certain conditions apply), annual salary review, etc.

The qualifications we are looking for :

An inclusive and safe working environment

Opportunities for advancement within the company

An employer that’s involved in the community

A comprehensive training program for all new hires

Degree or diploma in Business, Retail, or Management, specialty related to department (e.g., design, appliances), or in a related field

Benefits: insurance (certain conditions apply), annual salary review, etc.

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information

At least 6 months of retail experience

At least 6 months of experience as a cashier

The qualifications we are looking for: