Remote Jr Help Desk Analyst I Jobs
Jr Data Analyst Jobs
By KGS Technology Group, Inc
At Vancouver, British Columbia, Canada
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At Kanata, Ontario, Canada
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At Edmonton, Alberta, Canada
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At Quebec, Canada
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At British Columbia, Canada
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At Vancouver, British Columbia, Canada
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At Montréal-Est, Quebec, Canada
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By Lorven Technologies Inc.
At Halifax, Nova Scotia, Canada
Jr. Data Analyst / Full Time (Remote)
By Day One Recruit
At Calgary, Alberta, Canada
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By Crena Works
At Hamilton, Ontario, Canada
Are you looking for an exciting opportunity to work remotely as a L1 Help Desk Analyst? We are looking for a motivated individual who is passionate about providing excellent customer service and technical support. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing technical advice and guidance. If you are looking for a challenging and rewarding role, this could be the perfect fit for you!
Overview A Remote L1 Help Desk Analyst is a customer service professional who provides technical support to customers over the phone, email, or other remote communication channels. They troubleshoot problems and provide solutions to customer inquiries. Detailed Job Description A Remote L1 Help Desk Analyst is responsible for providing technical support to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot problems and provide solutions to customer inquiries. They must also be able to document customer interactions and provide feedback to management. Job Skills Required• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of remote access technologies
• Ability to work independently
• Excellent communication skills
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in computer science or related field
• At least one year of experience in a customer service role
• Knowledge of customer service principles and practices
• Knowledge of remote access technologies
• Ability to work independently
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote access technologies
• Knowledge of troubleshooting techniques
Job Experience
• At least one year of experience in a customer service role
• Experience in a remote customer service role
Job Responsibilities
• Provide technical support to customers over the phone, email, or other remote communication channels
• Troubleshoot technical issues and provide solutions to customer inquiries
• Document customer interactions and provide feedback to management
• Monitor customer service metrics and provide feedback to management
• Ensure customer satisfaction by providing timely and accurate responses to customer inquiries
- Remote Jr Help Desk Analyst I in British Columbia
- Remote Jr Help Desk Analyst I in Vancouver
- Remote Jr Help Desk Analyst I in Alberta
- Remote Jr Help Desk Analyst I in Kananaskis I.D.
- Remote Jr Help Desk Analyst I in Quebec
- Remote Jr Help Desk Analyst I in Québec
- Remote Jr Help Desk Analyst I in Ontario
- Remote Jr Help Desk Analyst I in City of Ottawa
- Remote Jr Help Desk Analyst I in Ottawa Street
- Remote Jr Help Desk Analyst I in Yukon Territory
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