Personal Banker Associate Jobs in Nova Scotia

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).

Broader work or accountabilities may be assigned as needed. Qualifications:

Contributes to meeting branch business results and the customer experience.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

A self-initiator with strong organizational, planning and time management skills

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

High school diploma with over 1 year of relevant experience

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Strive to achieve and improve service level agreements and productivity targets