Patient Experience Coordinator Jobs
By IWK Health At Halifax, Nova Scotia, Canada
Strong database management skills and ability to perform data analysis; experience with Meditech, SIMS and REDCap considered assets.
Minimum 3-5 years of related work experience with minimal 2-3 years in a healthcare setting.
Excellent knowledge of the healthcare environment.
Excellent working knowledge of business software (e.g. Microsoft 365 (Edge, Excel, Outlook, OneNote, OneDrive, PowerPoint, Teams)
Strong communication skills (oral and written)
Patient Service Representative Jobs
By Trillium Health Partners At Mississauga, Ontario, Canada
Ability to read and follow cleaning instructions to perform job duties
Preference will be given to candidates with recent related experience
The location of any vacancy/position may be changed or reassigned as per operational needs.
Must be able to read, write and speak English
Be physically capable of performing the essential duties of the job
Lifting up to 45 lbs
Patient Experience Representative (9-5 Pst/12-8 Est)
By PocketHealth At Toronto, Ontario, Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
1-2 years in a customer service role with communication over phone and email (mandatory)
Ability to work Monday to Friday, 9-5 PST/12-8 EST
Financial Service Representative ( Ft + Monthly Incentives)
By goeasy Ltd. At Calgary, Alberta, Canada
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Managecollections activities for all past due financial accounts
You bring some experience in a customer-facing environment
No experience, but looking for a career opportunity?
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Financial Sales Representative (Ft + Monthly Incentives)
By goeasy Ltd. At Kelowna, British Columbia, Canada
Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Managecollections activities for all past due financial accounts
You bring some experience in a customer-facing environment
No experience, but looking for a career opportunity?
Monthly, quarterly, and semi-annual incentive plans
RRSP and Employee Share Purchase Plan matching
Client Experience Specialist - Ft 25-35 Hours - Smithers, Bc
By Edward Jones At Smithers, British Columbia, Canada
A compensation package that includes bonus potential, 401K (US) and Group RRSP (Canada), and comprehensive and competitive health benefits
Critical thinking and analytic skills to anticipate, identify, and solve ongoing needs
Strong computer skills and an aptitude to quickly learn new software
Associate's/Bachelor's degree or equivalent experience preferred
Training which includes mentoring, job shadowing, coaching and branch office visits
A support network that extends beyond your branch office and includes home office assistance via phone, email and firm intranet resources
Patient Access Representative Jobs
By Vail Health At Havelock, New Brunswick, Canada
Pay is based upon relevant education and experience.
Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person.
Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients.
Customer service and clerical experience
Competitive Wages & Family Benefits:
Recreation Benefits, Wellness & More:
Ft Customer Experience Manager
By Michaels Stores At Winnipeg, Manitoba, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit
Patient Experience Representative (Sat - Wed)
By PocketHealth At Toronto, Ontario, Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
Ability to work full time (40 hours) Saturday - Wednesday 10AM - 6PM EST
1-2 years in a customer service role with communication over phone and email (mandatory)
Sales Representative - Permanent Position Ft/Pt - Sault Ste. Marie, On
By Kognitive Sales Solutions At Sault Ste. Marie, Ontario, Canada
Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
Provide expectational customer service ensuring customers have a great experience
Find creative approaches to engage customers and share the benefits of the product
Customer service or sales experience an asset
Strong listening and communication skills
Drive sales, advocacy and brand awareness for our client’s product
Patient Representative Jobs
By Humber River Hospital At Toronto, Ontario, Canada
Strong active listening, empathy, negotiation, conflict management, tact and diplomacy, mediation, problem solving skills
Create and distribute patient/family response letters and acknowledgement of concerns/complements
Minimum two years experience in healthcare required
Demonstrated skills in MS Office applications including Word, Outlook, Excel
Document patient and family complements and concerns that come in by phone, web form, email, and in-person
Prioritize patient and family complements and concerns and distribute to the respective leader
Patient Experience Representative Jobs
By PocketHealth At Canada
Excellent communication skills in English (verbal and written)
Outstanding organizational skills and an ability to juggle multiple tasks
Experience with or passion for healthcare would be an asset, but is not required
Technical Support experience considered an asset
1-2 years in a customer service role with communication over phone and email (mandatory)
Resourceful, flexible, hold yourself accountable and persevere in the face of obstacles
Sales Representative - Permanent Position Ft/Pt - Peterborough, On
By Kognitive Sales Solutions At Peterborough, Ontario, Canada
Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
Provide expectational customer service ensuring customers have a great experience
Find creative approaches to engage customers and share the benefits of the product
Customer service or sales experience an asset
Strong listening and communication skills
Drive sales, advocacy and brand awareness for our client’s product
Sales Representative Ft/Pt - Carleton Place, On
By Kognitive Sales Solutions At Carleton Place, Ontario, Canada
Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
Provide expectational customer service ensuring customers have a great experience
Find creative approaches to engage customers and share the benefits of the product
Customer service or sales experience an asset
Strong listening and communication skills
Drive sales, advocacy and brand awareness for our client’s product
Director Patient Experience & Operations
By Johnson & Johnson At Toronto, Ontario, Canada
Work with vendors to provide market leading service levels and offerings that drive the BioAdvance strategic plan and capabilities.
Advance data analytic capabilities, applications that reflects the complete patient experience throughout their disease.
Proven experiences in translating BioAdvance goals, and priorities at senior levels inside and outside of the enterprise function
Minimum of 10 years relevant business experience required, including leadership roles in different functional groups is required
Demonstrated critical thinking, problem solving, communication and decision making skills is preferred
Relevant procurement and contracting experience is preferred
Customer Experience Representative (Remote/Ft)
By REEF At Edmonton, Alberta, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection
Customer Experience Representative (Remote/Ft)
By REEF At St John’s, Newfoundland and Labrador, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection
Customer Experience Representative (Remote/Ft)
By REEF At Winnipeg, Manitoba, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection
Customer Experience Representative (Remote/Ft)
By REEF At Québec, Quebec, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection
Customer Experience Representative (Remote/Ft)
By REEF At Toronto, Ontario, Canada
Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
Demonstrate empathy and excellent listening skills
High school diploma or equivalent certification
Previous experience in a high-volume, fast-paced environment
Superior interpersonal, verbal, and written communication skills
Designated workspace at home, with a reliable high-speed internet connection

Are you passionate about providing excellent customer service? We are looking for a Patient Experience Representative to join our team and help create a positive experience for our patients. If you have a friendly and professional attitude, come join us!

Overview A Patient Experience Representative is responsible for providing excellent customer service to patients and their families. They are responsible for ensuring that all patient needs are met and that the patient experience is positive. They must be able to communicate effectively with patients, families, and other healthcare professionals. Detailed Job Description A Patient Experience Representative is responsible for providing excellent customer service to patients and their families. They must be able to answer questions, provide information, and assist with any needs that the patient may have. They must be able to communicate effectively with patients, families, and other healthcare professionals. They must be able to provide a positive patient experience by providing a friendly and helpful attitude. They must be able to handle difficult situations with tact and professionalism. They must be able to maintain patient confidentiality and adhere to HIPAA regulations. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to handle difficult situations
• Knowledge of HIPAA regulations
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous healthcare experience is preferred
Job Knowledge
• Knowledge of HIPAA regulations
• Knowledge of medical terminology
• Knowledge of customer service principles
• Knowledge of patient rights and responsibilities
Job Experience
• Previous customer service experience
• Previous healthcare experience is preferred
Job Responsibilities
• Provide excellent customer service to patients and their families
• Answer questions and provide information
• Assist with any needs that the patient may have
• Communicate effectively with patients, families, and other healthcare professionals
• Provide a positive patient experience
• Handle difficult situations with tact and professionalism
• Maintain patient confidentiality and adhere to HIPAA regulations
• Assist with other duties as assigned