Patient Account Representative Jobs
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Demonstrated knowledge of OHIP Schedule of Benefits and billing arrangements for other common health insurances
Post-secondary Degree or Diploma in Business or relevant experience
Demonstrated sound knowledge of Meditech, EPIC, Microsoft Office – demonstrated proficiency in Excel, Word, Outlook
Demonstrated experience investigating and corresponding with insurance companies, government agencies or lawyers regarding claims
Mathematical skills related to data collection and billing procedures
Demonstrated excellent communication (written and verbal), interpersonal and organizational skills
Senior Resolution Specialist Jobs
By Genesys At Ontario, Canada
Management and facilitation of critical product issues
Relevant experience managing customer-facing technical teams in a fast-paced and dynamic environment; must be knowledgeable about technical support best practices
Strong customer and partner focus and credibility; ability to engage at senior management and C-level
Negotiation and conflict management: ability to build consensus, trust, and relationships with internal and external stakeholders
Monitor and manage communications (sometimes public, sensitive, and large scale) during incidents
Thinking beyond the boundaries of existing industry standard practices to devise process improvements and new ways to deliver better experiences
Patient Service Specialist Jobs
By McKesson Canada At Mississauga, Ontario, Canada
Maintain service levels in case management, including telephone answer rates, time to initial contact with the patient
Receive, record and report Adverse Events as per the Pharmaceutical Manufacturer requirements
Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing
Experience in the healthcare, pharmaceutical or insurance industry would be an asset
Strong customer service, communication, problem solving skills required
Excellent verbal and written skills in English (and French if a Bilingual role)

Are you looking for an exciting opportunity to help people resolve their financial issues? We are looking for a Patient Account Resolution Specialist to join our team and help our patients find solutions to their financial problems. You will be responsible for providing excellent customer service, resolving patient accounts, and helping to ensure our patients receive the best possible care. If you are a problem solver with excellent communication and customer service skills, this could be the perfect job for you!

Overview A Patient Account Resolution Specialist is responsible for resolving patient accounts and ensuring that all financial obligations are met. They are responsible for managing patient accounts, resolving disputes, and providing excellent customer service. They must be able to work with a variety of stakeholders, including patients, insurance companies, and healthcare providers. Detailed Job Description A Patient Account Resolution Specialist is responsible for resolving patient accounts and ensuring that all financial obligations are met. They are responsible for managing patient accounts, resolving disputes, and providing excellent customer service. They must be able to work with a variety of stakeholders, including patients, insurance companies, and healthcare providers. They must be able to analyze patient accounts, identify discrepancies, and resolve them in a timely manner. They must also be able to communicate effectively with patients and other stakeholders to ensure that all financial obligations are met. Job Skills Required
• Excellent customer service skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of medical billing and coding
• Knowledge of insurance policies and procedures
• Knowledge of healthcare laws and regulations
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in healthcare administration, finance, or a related field
• At least two years of experience in a healthcare setting
• Knowledge of medical billing and coding
• Knowledge of insurance policies and procedures
• Knowledge of healthcare laws and regulations
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of medical billing and coding
• Knowledge of insurance policies and procedures
• Knowledge of healthcare laws and regulations
• Knowledge of patient accounts and financial obligations
• Knowledge of customer service principles
Job Experience
• At least two years of experience in a healthcare setting
• Experience in customer service
• Experience in resolving patient accounts and disputes
Job Responsibilities
• Manage patient accounts and resolve disputes
• Analyze patient accounts and identify discrepancies
• Communicate effectively with patients and other stakeholders
• Ensure that all financial obligations are met
• Provide excellent customer service
• Maintain accurate records and documentation
• Follow all healthcare laws and regulations