Operations Account Manager Jobs

Thorough understanding of CRM software, client database and management systems.

3+ years past experience in Operations roles or duties.

Strong leadership, interpersonal and presentation skills.

Availability to work on urgent matters as required.

Building the Internet of Money

Location Tagging: #US #CANADA #EU #APAC

Strong communication skills, spoken and written, in both English and French

Excellent analytical skills combined with the ability to apply critical thinking.

Previous experience in business-to-business role.

Performs routine assignments in entry level of the professional career brand.

Professional roles will typically require a degree in their specific discipline which may apply to specific positions.

Receives instruction, guidance and direction from others.

Collaborate with our Publisher Account Management team to identify opportunities for growth of client and partner base.

Set up, optimize and monitor our Managed Service campaigns daily.

1-3 years of marketing and/or advertising experience

Experience working with clients in a professional capacity

Outstanding customer service and communication skills, in both an in person and email capacity

Basic knowledge of the advertising technology industry (programmatic an asset)

Maintain, strengthen and grow client/supplier relationships through management of accounts

Maintain & strengthen supplier relations through management of accounts

Relationship management through effective communication with customers and suppliers regarding Order status, products and logistics.

About Crossing Borders Management Solutions Inc.

Act as a the Voice of the Customer (VOC) ensuring a smooth customer experience

Be proactive in identifying potential delay or negative experiences during the customer journey