Box Office Representative Jobs
By Prairie Theatre Exchange At Winnipeg, Manitoba, Canada
Experience with ticketing system Theatre Manager is an asset but not required
Welcomes the public and interacts with them extensively; hearing concerns, compliments, and complaints before offering solutions with efficiency and warmth
Exceptional verbal and written communication skills
Attention to detail and organizational skills
Maintains an exceptional level of customer service over the phone, via email, and in person
Books subscriptions, makes ticket exchanges and upsells single tickets

Are you looking for a challenging and rewarding role in the office? Become an Assistant Manager at Ice Box and help keep the office running smoothly! With your organizational and communication skills, you'll be the go-to person for all office needs. Join us and make a difference!

Overview The Ice Box Office Assistant Manager is responsible for providing customer service, ticket sales, and administrative support to the Ice Box Office Manager. The Assistant Manager will assist in the day-to-day operations of the Ice Box Office, including customer service, ticket sales, and administrative tasks. Detailed Job Description The Ice Box Office Assistant Manager is responsible for providing customer service, ticket sales, and administrative support to the Ice Box Office Manager. The Assistant Manager will assist in the day-to-day operations of the Ice Box Office, including customer service, ticket sales, and administrative tasks. The Assistant Manager will be responsible for managing the ticket sales process, including processing payments, issuing tickets, and providing customer service. The Assistant Manager will also be responsible for maintaining accurate records and reports, as well as providing administrative support to the Ice Box Office Manager. Job Skills Required
• Excellent customer service skills
• Strong organizational and administrative skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of ticketing systems and processes
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or ticket sales
• Knowledge of ticketing systems and processes
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of ticketing systems and processes
• Knowledge of Microsoft Office Suite
• Knowledge of customer service and sales principles
• Knowledge of basic accounting principles
Job Experience
• Previous experience in customer service or ticket sales
• Previous experience in an administrative role
• Previous experience in a fast-paced environment
Job Responsibilities
• Provide excellent customer service to patrons
• Process ticket sales and payments
• Maintain accurate records and reports
• Assist in the day-to-day operations of the Ice Box Office
• Provide administrative support to the Ice Box Office Manager
• Assist with marketing and promotional activities
• Assist with event planning and coordination