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Membership And Administration Officer Jobs in Ontario

Membership Services Officer Jobs
By Speech-Language & Audiology Canada At Ottawa, Ontario, Canada
Processing certification enrolment applications and maintenance requirements
Coordinating continuing education equivalent (CEE) resources and requirements
Approximately 3-5 years of related administrative experience, or an equivalent combination of education and experience
Facilitation, delivery and support of the Certification program to members
Implement certification program policies, procedures and changes (internally and externally) and supporting members in achieving and maintaining their certification status.
Implementing the annual decertification process, including notifying members of decertification
Membership And Administration Officer
By Families Canada / Familles Canada At Ottawa, Ontario, Canada
Experience working with Member365 (or other Membership Managements Systems / CRMs)
Experience working with TalentLMS (or other Learning Management Systems)
Maintain, update and monitor Membership Management System (MMS)
Provide general assistance to Finance Officer on an as-needed basis
Experience managing a Shopify store
Piloting, adapting, and scaling evidence-based programming

Are you looking for an exciting opportunity to join a dynamic team and help manage a growing membership base? We are looking for a Membership Administration Officer to join our team and help us provide excellent customer service to our members. You will be responsible for managing our membership database, processing payments, and providing administrative support to our members. If you have excellent organizational and communication skills, we want to hear from you!

Overview:

Membership Administration Officers are responsible for managing the membership process for an organization. This includes managing the membership database, processing applications, and providing customer service to members. They also handle administrative tasks such as creating reports, tracking membership trends, and ensuring compliance with regulations.

How To Become an Membership Administration Officer:

To become a Membership Administration Officer, you will need to have a high school diploma or equivalent. You should also have experience with customer service, administrative tasks, and database management. Additionally, you should be detail-oriented, organized, and have excellent communication skills.

Membership Administration Officer Skills:

• Customer service
• Database management
• Administrative tasks
• Report writing
• Compliance
• Data entry
• Problem solving
• Time management
• Communication
• Organization

What is Membership Administration Officer Knowledge?

• Membership processes
• Membership database systems
• Membership trends
• Regulations and policies
• Computer software programs
• Customer service techniques
• Data analysis

What is Membership Administration Officer Responsibilities?

• Manage the membership database
• Process membership applications
• Provide customer service to members
• Create reports and track membership trends
• Ensure compliance with regulations
• Handle administrative tasks
• Update and maintain the membership database
• Respond to inquiries from members
• Assist with membership events

What is Membership Administration Officer Experience?

• Previous experience in customer service
• Previous experience in administrative tasks
• Previous experience in database management
• Previous experience in report writing
• Previous experience in compliance

What is Membership Administration Officer Qualifications?

• High school diploma or equivalent
• Experience with customer service, administrative tasks, and database management
• Detail-oriented, organized, and excellent communication skills

Membership Administration Officer Education:

• High school diploma or equivalent
• Bachelor’s degree in business, management, or related field
• Professional certification in membership administration
What tools help Membership Administration Officer work better?
• Database management software
• Customer relationship management (CRM) software
• Membership tracking software
• Spreadsheet software
• Word processing software
• Email software
Good tips to help Membership Administration Officer do more effectively?
• Stay organized and keep detailed records.
• Develop and maintain a good relationship with members.
• Stay up to date on regulations and policies.
• Utilize software and technology to streamline processes.
• Monitor membership trends and create reports.
• Respond to inquiries in a timely manner.
Common Membership Administration Officer interview questions?
• What experience do you have in customer service?
• How do you handle difficult members?
• What experience do you have with database management?
• What experience do you have with report writing?
• How do you ensure compliance with regulations?
• What do you know about membership trends?