Customer Service And Logistics Coordinator
By Highland Foundry Limited (HFL and HFI) At Surrey, British Columbia, Canada
4.Strong data entry and organizational skills
Enter sales orders into ERP and acknowledge to customers.
Manage temporary imports (TIB) documents.
Experience with ERP (SAP, ORACLE, or any other, since we use a proprietary ERP)
Manage customer purchase orders from entry to shipping.
Strong organizational skills for the performance of a variety of administrative duties

Are you an experienced Logistics and Customer Service Coordinator looking for a new challenge? We are looking for a motivated individual to join our team and help us provide exceptional customer service and logistics support. You will be responsible for managing customer orders, coordinating shipments, and ensuring customer satisfaction. If you are organized, detail-oriented, and have a passion for customer service, this could be the perfect opportunity for you!

Overview:

Logistics and Customer Service Coordinator Administration jobs involve managing the logistics and customer service operations of a business. This includes overseeing the supply chain, customer service, and customer relations. They are responsible for ensuring that all customer orders are fulfilled in a timely and efficient manner, and that customer service is of the highest quality. They must also be able to troubleshoot any customer service issues that arise. Logistics and Customer Service Coordinators must be organized, detail-oriented, and have excellent communication and problem-solving skills.

How To Become an Logistics And Customer Service Coordinator Administration jobs:

To become a Logistics and Customer Service Coordinator Administration, you will need to have a bachelor’s degree in business, logistics, or a related field. You may also need to have experience in customer service, logistics, or supply chain management. Additionally, you should have strong problem-solving and communication skills, as well as the ability to work independently and as part of a team.

Logistics And Customer Service Coordinator Administration Skills requied For Your Resume And Career:

• Excellent communication and customer service skills
• Knowledge of supply chain management and logistics
• Ability to troubleshoot customer service issues
• Strong problem-solving skills
• Detail-oriented and organized
• Ability to work independently and as part of a team
• Knowledge of computer systems and software

Logistics And Customer Service Coordinator Administration Knowledge For Your Resume And Career:

• Knowledge of customer service principles and practices
• Knowledge of supply chain management principles and practices
• Knowledge of logistics principles and practices
• Knowledge of computer systems and software
• Knowledge of inventory management principles and practices
• Knowledge of quality assurance principles and practices

Logistics And Customer Service Coordinator Administration Responsibilities For Your Resume And Career:

• Manage customer service operations, including responding to customer inquiries and complaints
• Oversee the supply chain, including ordering, receiving, and shipping of goods
• Monitor customer orders to ensure timely and accurate fulfillment
• Troubleshoot customer service issues and resolve customer complaints
• Maintain customer relations and ensure customer satisfaction
• Monitor inventory levels and ensure accuracy of inventory records
• Develop and implement quality assurance procedures

Logistics And Customer Service Coordinator Administration Experience For Your Resume And Career:

• Experience in customer service, logistics, or supply chain management
• Experience in inventory management
• Experience in quality assurance
• Experience in problem-solving
• Experience in working independently and as part of a team

Logistics And Customer Service Coordinator Administration Qualifications For Your Resume And Career:

• Bachelor’s degree in business, logistics, or a related field
• Knowledge of customer service principles and practices
• Knowledge of supply chain management principles and practices
• Knowledge of logistics principles and practices
• Knowledge of computer systems and software
• Knowledge of inventory management principles and practices
• Knowledge of quality assurance principles and practices

Logistics And Customer Service Coordinator Administration Educations For Your Resume And Career:

• Bachelor’s degree in business, logistics, or a related field
• Certificate in supply chain management
• Certificate in customer service
• Certificate in quality assurance
What tools help Logistics And Customer Service Coordinator Administration work better?
• Customer Relationship Management (CRM) software
• Supply chain management software
• Inventory management software
• Quality assurance software
• Project management software
• Data analysis software
Good tips to help Logistics And Customer Service Coordinator Administration do more effectively?
• Develop and maintain strong relationships with customers.
• Stay up-to-date on industry trends and best practices.
• Utilize data analysis to identify areas of improvement.
• Monitor customer orders to ensure timely and accurate fulfillment.
• Develop and implement quality assurance procedures.
• Utilize project management software to manage customer service operations.
Common Logistics And Customer Service Coordinator Administration interview questions?
• What experience do you have in customer service, logistics, or supply chain management?
• How do you ensure customer satisfaction?
• What strategies do you use to troubleshoot customer service issues?
• How do you ensure accuracy of inventory records?
• What experience do you have in developing and implementing quality assurance procedures?
• How do you stay up-to-date on industry trends and best practices?