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Are you looking for a job that combines your technical skills with your customer service skills? We are looking for a PC Imaging Technician to join our team! You will be responsible for setting up and configuring new computers, troubleshooting hardware and software issues, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, this is the job for you!
Overview A PC Imaging Technician is responsible for creating and maintaining images of computer systems, including desktops, laptops, and servers. They are responsible for ensuring that the images are up-to-date and that they are compatible with the hardware and software of the system. They also troubleshoot any issues that arise with the images and provide technical support to users. Detailed Job Description PC Imaging Technicians are responsible for creating and maintaining images of computer systems, including desktops, laptops, and servers. They must ensure that the images are up-to-date and compatible with the hardware and software of the system. They must also troubleshoot any issues that arise with the images and provide technical support to users. They must also be able to install, configure, and maintain operating systems and applications. They must be able to diagnose and repair hardware and software issues. They must also be able to create and maintain documentation for the images and the systems. Job Skills Required• Knowledge of computer hardware and software
• Knowledge of imaging software
• Ability to troubleshoot hardware and software issues
• Ability to install, configure, and maintain operating systems and applications
• Ability to create and maintain documentation
• Excellent customer service skills
• Excellent communication skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• A+ certification or equivalent
• Experience with imaging software
• Experience with hardware and software troubleshooting
• Experience with operating systems and applications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of imaging software
• Knowledge of operating systems and applications
• Knowledge of hardware and software troubleshooting
Job Experience
• Experience with imaging software
• Experience with hardware and software troubleshooting
• Experience with operating systems and applications
• Experience with customer service
Job Responsibilities
• Create and maintain images of computer systems
• Troubleshoot hardware and software issues
• Install, configure, and maintain operating systems and applications
• Create and maintain documentation
• Provide technical support to users
• Diagnose and repair hardware and software issues
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