Front Desk Hotel Supervisor - Riverbend Inn & Vineyard
By Andrew Peller Limited At Regional Municipality of Peel, Ontario, Canada
Employee gift card to be used on products, restaurant or experiences
Previous guest service/ front desk experience
Understanding of what it takes to complete housekeeping duties and some experience with supervising housekeeping staff an asset.
Basic computer skills including word and excel
Reports to: Boutique Hotel Manager - Riverbend
Full time hours year-round if desired

Are you looking for an exciting opportunity to lead a team of hospitality professionals? We are looking for a dynamic Hotel Front Desk Manager to join our team and provide exceptional customer service to our guests!

What is Hotel Front Desk Manager Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills
• Ability to handle cash and credit transactions
• Ability to work independently and as part of a team

What is Hotel Front Desk Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Desk Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices

What is Hotel Front Desk Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a cash handling role

What is Hotel Front Desk Manager Job Responsibilities?

• Greeting guests and checking them in and out of the hotel
• Answering phone calls and responding to inquiries
• Processing payments and handling cash transactions
• Assisting guests with any questions or requests