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It Helpdesk Analyst Jobs in Nova Scotia

Team Lead - It Helpdesk
By InterRent Real Estate Investment Trust (IIP.UN) At Burlington, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
It Analyst (External) Jobs
By New Age Group At Vaughan, Ontario, Canada

About New Age: We at the New Age Group have been an industry leader in managed security solutions for clients across Canada and the United States for over 20 years. We are currently growing and ...

It Analyst (External) Jobs
By New Age Group At Concord, Ontario, Canada
Good knowledge of and preferably working experience with LAN, WAN, Wireless networks and network security devices.
Knowledge of security systems (is an asset).
Education related to computer technologies, networking, or information security.
Strong analytical and organizational skills.
Demonstrated experience in Microsoft applications and platforms (Office 365, Windows MS 365)
Knowledge of Cloud Computing Platforms (Microsoft 365, Google, AWS) is considered an asset.
It Analyst Jobs
By Hanon Systems At Concord, Ontario, Canada
· Experience with ServiceNow or similar IT incident management solutions.
Health and Safety policies and procedures as outlined in the divisions’ Health and Safety Management System.
Environmental policies and procedures as outlined in the divisions’ Environmental Management System.
· Perform any other assignments from time-to-time as management so directs.
Must have excellent interpersonal skills, oral and written communication skills.
Experience in establishing and administrating Information Technology Policy.
Bilingual It Helpdesk Agent
By Grafton Apparel Ltd. At Vaughan, Ontario, Canada
You have experience and education including…
What we can offer you:
•Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
•A hybrid working arrangement – work from home and at our cool new office in Vaughan
•Documenting technical issues to build a knowledge base for future reference
Your mindset and skills include:

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Helpdesk Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer inquiries. If you have a passion for technology and customer service, this could be the perfect job for you!

A Helpdesk Analyst is a technical support specialist who provides assistance to customers and employees who are having technical issues with their computer systems. They are responsible for troubleshooting hardware and software problems, providing technical advice and guidance, and resolving customer inquiries.

What is It Helpdesk Analyst Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is It Helpdesk Analyst Qualifications?

• Bachelor’s degree in Computer Science or related field
• A+ certification or other technical certifications
• Experience in customer service or technical support

What is It Helpdesk Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices

What is It Helpdesk Analyst Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is It Helpdesk Analyst Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical advice and guidance
• Resolve customer inquiries in a timely manner
• Document customer inquiries and resolutions
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