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Head Of Customer Success And Operations Jobs

Head Of Sales And Customer Success
By eState Planner At Ontario, Canada

e-State Planner , a thriving B2B legal tech start up, is looking for a Head of Sales and Customer Success. You are excited by the prospect of taking eState Planner to the next level. Our best in ...

Director, Operations And Customer Success - Canada
By D2L At Toronto, Ontario, Canada
Experience working in education technology or knowledge of business drivers for Higher Education organizations is a plus
Thorough understanding of business management, forecasting strategy and techniques
Experience implementing either educational technology initiatives, online learning programs, or partnership programs
Experience managing clients within the field of education – external and internal – and of varying sizes
Produce and actively participate in knowledge sharing as well as professional development initiatives
Ability to cross-functionally manage operations within a matrixed department
Director, Retail Operations And Customer Success
By Yurek Pharmacy & Home Healthcare At London, Ontario, Canada
Education Assistance Program for approved courses to upgrade knowledge/skills.
10+ years leadership experience in a sales or business development role
Experience in a healthcare retail or durable medical equipment environment (preferred)
Health/Dental/Life insurance benefits package, where the cost is employer subsidized.
Provide strategic leadership to a team of Sales professionals and leaders.
Establish annual and multi-year goals and financial performance targets for the Retail function ensuring alignment to the Company Strategy
Head Of Customer Success / Responsable Du Succès Client (Remote)
By GlobalVision At Canada
Manage, hire, mentor, and develop world-class Customer Success, Professional Services & Support functions.
You have strong written communication skills (this is key to succeeding in an asynchronous workplace like ours).
3+ years managing a high performing SaaS customer experience team.
Previous experience working with enterprise customers.
Leadership experience in a SaaS company ($20-$50M in revenue).
Optimize the onboarding and success journey for our customers.
Head Of Customer Success
By Requity Homes At Winnipeg, Manitoba, Canada
Use Hubspot and other software to manage all leads
+1 year of professional experience in sales, support or customer-facing role at a direct-to-consumer or SaaS industry
Previous startup experience is preferred
A strong customer focus with an ability to communicate financial concepts and lending requirements in plain language
Strong analytical and problem-solving skills
Excellent organizational skills and the ability to multitask and meet deadlines
Head Of Agency And Partners, Large Customer Sales
By Google At Toronto, Ontario, Canada
Experience in sales, business development and/or client relationship management.
Bachelor's degree or equivalent practical experience.
10 years of experience in digital marketing, advertising technology/marketing technology consulting or a customer-facing role.
3 years of experience managing teams, building team culture, and cultivating talent.
Experience in communications, branding planning, media planning and buying.
Experience presenting to executive-level audiences.
Head Of Customer Service
By Katabatik - Aventure dans Charlevoix At Baie-St-Paul, Quebec, Canada

RESPONSABLE - AGENT VENTE - SERVICE CLIENTÈLE 🔹 Voir au bon fonctionnement de l’équipe Accueil - Service Clients 🔹Accueillir la clientèle; procéder aux réservations et assignations. 🔹 Offrons temps ...

Head Of Customer Success And Operations
By Helika At Canada
3+ years of experience in a customer success or account management role, working with large enterprise clients
Demonstrated experience delivering on strategic customer relationship management through defining and using metrics and KPIs
Demonstrated leadership skills, with 2+ years of experience managing high-performing, customer-facing teams
Build, lead and manage Helika's customer success team, providing coaching, support and feedback to team members
Continuously assess, classify, and manage customer risk while providing feedback to internal teams and stakeholders
Experience using Hubspot CRM is a strong preference