Guest Service Agent Lead Jobs

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Excellent Health and Dental benefits

Must be willing to “pitch-in” and help co-workers with their job duties and be a team player

Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error

Greet customers immediately with a friendly and sincere welcome.

Close guest accounts at time of check out and ascertain satisfaction.

Self-starting personality with an even disposition

Ensure a guest focused and accurate reservation, welcome, check-in and checkout process using property computer systems and following standard operating procedures.

Answer guest inquiries about hotel services, facilities, hours of operation, and the local area in a timely manner.

Respond to special guest requests in a timely, friendly and efficient manner.

Handle guests concerns with tact, and seek assistance as needed.

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.

Greet customers immediately with a friendly and sincere welcome.

Field guest inquires, conducting thorough research to develop the most effective solutions. Listen and extend assistance in order to resolve problems

Perform any other job related duties as assigned.

Able to show proof of vaccination (see statement below).

Self-starting personality with an even disposition.

Employee benefit card offering discounted rates at Accor properties worldwide

Your experience and skills include:

Sophisticated communication skills, both written and verbal

Excellent communication and interpersonal skills

Knowledge of computerized Front Office systems required with emphasis in

Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver

Experience in all aspects of customer service and people management

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred

1 year of experience as a Hotel Front Desk Clerk Preferred

Strong working knowledge of accounting practices and principles

Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required

Exceptional conflict resolution, negotiation, and objection handling skills

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Post-secondary education in Hotel Management an asset

Your experience and skills include:

Proudly promote the hotel facilities, finding opportunities to enhance our guest’s stay and create a personalized experience

Service focused personality is essential; previous Front Desk experience preferred

Computer literacy a must with Opera experience an asset

A passion for Guest Service and a skill for anticipating guest needs

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Experience in all aspects of customer service and people management

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred

1 year of experience as a Hotel Front Desk Clerk Preferred

Strong working knowledge of accounting practices and principles

Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required

Exceptional conflict resolution, negotiation, and objection handling skills

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Excellent Health and Dental benefits

Must be willing to “pitch-in” and help co-workers with their job duties and be a team player

Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error

Greet customers immediately with a friendly and sincere welcome.

Close guest accounts at time of check out and ascertain satisfaction.

Self-starting personality with an even disposition

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace

Answering telephones providing a welcoming experience

Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions

Team member discounts at Canalta managed hotels

Friends & family discounts at Canalta managed hotels

Checking in and checking out guests

Maintaining a clean and organized workspace