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Guest Relations Specialist Jobs in Ontario

Guest Relations Specialist And Front Door Supervisor (Evening)
By Chop Steakhouse & Bar At London, Ontario, Canada
Previous restaurant experience considered an asset
Paid Sick Leave Days (eligibility requirements)
Manager Meals and Store discount
Actively lead the front door
Develop and train hosts and hostesses
Ensure complete guest satisfaction and guest connection throughout each shift
Resident Relations Specialist Jobs
By Victoria Park Community Homes At Hamilton, Ontario, Canada
Use a case management approach in dealing with individual residents
Knowledge and experience in conflict mediation and resolution
Comprehensive benefits package (extended health, dental, vision)
Paid Professional Training and Development & Education Reimbursement
Act as a resource for Residents and Property Managers with challenging situations
Create and facilitate opportunities for collective input and trust-building, such as community events, education and focus groups

Are you passionate about providing exceptional customer service? We are looking for a Guest Relations Specialist to join our team and help create memorable experiences for our guests!

Overview Guest Relations Specialists are responsible for providing excellent customer service to guests in a hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and enjoyable experience. They are also responsible for resolving any issues that may arise during a guest’s stay. Detailed Job Description Guest Relations Specialists are responsible for greeting guests upon arrival and providing them with information about the hotel and its services. They must be knowledgeable about the hotel’s amenities, services, and policies. They must also be able to answer any questions guests may have. Guest Relations Specialists must be able to handle any complaints or issues that may arise during a guest’s stay. They must be able to provide solutions to any problems that may arise. They must also be able to provide guests with information about local attractions and activities. Job Skills Required
• Excellent customer service skills
• Knowledge of hospitality industry
• Ability to resolve customer complaints
• Ability to multitask
• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and activities
• Ability to work flexible hours
• Ability to work in a team environment
Job Knowledge
• Knowledge of hospitality industry
• Knowledge of customer service principles
• Knowledge of local attractions and activities
• Knowledge of hotel policies and procedures
Job Experience
• Previous experience in customer service or hospitality
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival and provide them with information about the hotel and its services
• Answer any questions guests may have
• Handle any complaints or issues that may arise during a guest’s stay
• Provide solutions to any problems that may arise
• Provide guests with information about local attractions and activities
• Ensure that guests have a pleasant and enjoyable experience