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Global Technical Support Engineer Jobs in Alberta

(Global Oil Gas) Technical Safety Engineer
By MatchaTalent At Calgary, Alberta, Canada
Ability to effectively communicate with peers and management.
Assume a mentoring role, providing guidance and knowledge transfer to fellow LP personnel.
10+ years of industry experience within sectors such as oil and gas, petrochemicals, or related fields.
Showcase five years of dedicated experience in addressing technical safety and fire prevention engineering matters.
Professional Engineering licensing/certification/registration in Fire Protection Engineering is highly desirable, as is an advanced degree.
Strong communication skills in English, both verbal and written.
Technical Support Engineer Jobs
By BrickRed Systems At Calgary, Alberta, Canada
Perform code analysis, requirements analysis, software reviews, and system risk analysis to ensure robust and reliable software solutions.
Leverage your Azure knowledge to enhance technical solutions and customer interactions.
Contribute to production support activities, offering expertise to resolve customer issues promptly.
Leadership: Exhibit leadership skills in managing technically complex and sensitive customer situations.
Problem-Solving: Showcase your troubleshooting skills by efficiently resolving challenging customer issues.
Minimum 3+ years of experience in programming languages like C#, Java, and C++.

Are you looking for an exciting opportunity to use your technical expertise to help customers around the world? We are looking for a Global Technical Support Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Global Technical Support Engineers provide technical support for customers and clients around the world. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers understand the products and services they are using. They must be able to work with customers from different cultures and backgrounds and have excellent communication and problem-solving skills. Detailed Job Description Global Technical Support Engineers are responsible for providing technical support to customers and clients around the world. They must be able to troubleshoot and resolve technical issues, provide technical advice and guidance, and help customers understand the products and services they are using. They must be able to work with customers from different cultures and backgrounds and have excellent communication and problem-solving skills. They must be able to work independently and as part of a team. Job Skills Required
• Excellent communication and problem-solving skills
• Ability to work with customers from different cultures and backgrounds
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience in technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• 3+ years of experience in technical support
• Experience working with customers from different cultures and backgrounds
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and guidance
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers understand the products and services they are using
• Work with customers from different cultures and backgrounds
• Maintain customer service standards
• Document customer interactions and technical issues
• Monitor customer feedback and provide feedback to management