Customer Service - Building Products Order Desk
By Associated Materials At Barrie, Ontario, Canada
Experience in the building industry an asset, but we are willing to train the right candidate
High compliance with standards, requirements, and processes
Straight weekdays, so you get the weekends to yourself to unwind and do the things you love!
Limited overtime – only what is necessary to meet our customer service commitments. At Gentek, we’re all about work/life balance.
Savings plan with company matched contributions.
An awesome team and a welcoming environment!

Are you looking for a job that will challenge and reward you? Join our team as a Front Desk Customer Service Representative and help us provide exceptional customer service to our customers! You'll be the face of our company, interacting with customers and providing them with the best possible experience. If you're an outgoing, customer-focused individual with excellent communication skills, this could be the perfect job for you!

Overview Front Desk Customer Service is a customer service role that involves interacting with customers and providing them with assistance and information. The role requires excellent customer service skills and the ability to handle customer inquiries and complaints in a professional and courteous manner. Detailed Job Description Front Desk Customer Service is responsible for providing excellent customer service to customers. This includes greeting customers, answering questions, providing information, resolving customer complaints, and providing assistance with customer inquiries. The role also involves processing customer orders, taking payments, and providing customer support. Job Skills Required
• Excellent customer service skills
• Ability to handle customer inquiries and complaints in a professional and courteous manner
• Good communication skills
• Ability to multitask
• Knowledge of customer service processes and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service processes and procedures
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service processes and procedures
• Knowledge of computer systems and software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
Job Responsibilities
• Greet customers and provide assistance
• Answer customer inquiries and provide information
• Process customer orders and take payments
• Resolve customer complaints in a professional and courteous manner
• Provide customer support
• Maintain customer records
• Follow up with customers to ensure satisfaction