Guest Service Agent/Night Auditor
By Andrew Peller Limited At Lake Country, British Columbia, Canada
Experience in all aspects of customer service and people management
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Night Auditor Jobs
By The Sutton Place Hotels At Revelstoke, British Columbia, Canada
Responsibilities Will Include (but Are Not Limited To)
Run nightly processing sequence to reset systems for the next days' use
Prepare, check, and correct room rate variances by conducting thorough audits
Prepares and transmits credit card deposits
Assist guests with any requests or information they may require
Present statement of charges to departing guests and receive payment