Exchange Services Jobs

Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders

About the Team: ICG Production Management

Manages one or more apps support teams.

Provides technical oversight across systems and applications; leverage skills across multiple apps support areas.

Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.

6-10 years experience in an Applications Support role would be an added advantage, but not essential

Review business line proposals for new products and limit changes and make recommendations to senior management.

Facilitate effective communication between risk and trading management teams across various centers in which the business operates (Toronto/London/New York).

True passion for capital markets and risk management.

Ability to manage projects independently while collaborating effectively with different stakeholders.

Excellent work ethic and communications skills with a focus on team work and suited for a fast-paced trade floor environment.

Strong analytical and problem solving skills with the established record of creativity and innovation.

* Performs pro-active problem management to identify and resolve potential client-impacting issues in the production environment

5-7 years working experience with Exchange 2013/2019 and/or Exchange Online.

- in-depth knowledge of Microsoft Exchange along with messaging services

- 3-4 years of working experience with email security/hygiene products (IronPort and/or ProofPoint)

- Experience in working with Windows troubleshooting and performance tools

- Strong knowledge of networking (TCP/IP, DNS, SMTP) along with various other messaging protocols

Strong interpersonal and relationship management skills, including the ability to collaborate with diverse groups and organizations.

Strong organization skills - ability to plan, coordinate, and manage many projects with varying contact lists, time constraints, and follow-up requirements.

Knowledge of emergency management and response, such as human dimensions of hazards and urban interface issues

Demonstrated understanding and application of public relations skills, communications, and educational marketing.

Lead the creation and implementation of the Canada Wildfire Knowledge Exchange and Communications Plans

Assist in delivering education and communication strategies for Canada Wildfire

Project management skills to lead a variety of knowledge exchange projects and teams within PHO.

Minimum of 5 years’ experience in knowledge exchange/knowledge translation/implementation science role in a research, health or public health organization.

Evaluates and enhances internal skills and needs to continuously build the organization’s knowledge exchange capacity.

Facilitates discussions to support the development of service models within departments (where appropriate) that align with the practice of knowledge exchange.

Conducts evaluation to assess the impact of knowledge exchange activities.

Builds organizational capacity for knowledge exchange, including establishing and leading a PHO knowledge exchange community of practice.

Must have great customer service skills

Must have great communication skills with team members & clients

Contribuer à un environnement où les clients se sentent heureux et à l'aise

Ajuster les nouveaux clients sur le vélo et leur venir en aide au besoin

Assurer une propreté impeccable du pop-up et qu'il soit présentable à tout moment

Assister et/ou résoudre tous les problèmes qui pourraient survenir pendant votre quart de travail et les cours

Academic Program Support, Enrollment Management, and Reporting

Records and Data Management, Data Reporting, Website and Publication Updates, and Database Maintenance

Manage shared email accounts; identify and prioritize urgent messages for immediate action.

Manage, maintain, and update contact lists and listservs specifically for academics and inbound exchange.

Excellent written and verbal communication skills.

Strong ability to manage multiple projects and assignments.

Strong skills managing the mailbox, distribution list modification, Certificate management, mail flow issue

Experience in O365 license management & reporting

Excellent communication skill along with customer and vendor management skills

Experience with Exchange on prem & online environment (Hybrid)

Should have very good oral and writtencommunication skills

Create Knowledge base articles related to voice platform that would be helpful to team as a reference

Strong skills managing the mailbox, distribution list modification, Certificate management, mail flow issue

Experience in O365 license management & reporting

Experience with Exchange on prem & online environment (Hybrid)

Should have very good oral and written communication skills

Create Knowledge base articles related to voice platform that would be helpful to team as a reference

Patching of Onprem exchange server environment