Employee Journey Lead Jobs

Demonstrable social networking experience and knowledge of social analytics and social listening tools.

Occasionally lead short-term pilot programs to improve customer experiences and measure the impact of those improvements

Create post-mortem on our customer journey programs, analyse the results and propose recommendations to improve the customer experience

Advanced PC skills including the ability to work proficiently in Google Office Suite

Working knowledge of the Canadian Wireline market

Superior strategic thinking and negotiation skills combined with the ability to effectively synthesize and simplify complex situations.

Agile or Change Management Certification.

Project Management certification or equivalent.

Experience of delivering remote and in-person learning solutions.

Bachelors - Human Resources Management

Onboarding experience and Pulse feedback/scores.

Relevant experience in HR, TA or L&D role, building and maintaining strong relationships across a wide variety of stakeholders.