Desktop Support Analyst Level 2 Jobs

At least 3-5 years of relevant hands-on experience in project management of large scale projects.

Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.

Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.

Three (3) years or more experience in RFP documentation, clarification, negotiation and completion of procurement cycle

Have managed a team of at least 5 for the past 3 years.

Experience in MS Windows environment & application support.

Provide technical support both through the IT SHOP and remotely to respond to user requests and implement necessary fixes.

Extensive experience with MAC support, configuration processes, incident investigations, etc.

Excellent customer service skills required

Knowledge of Office 365 is preferred

Work in a large environment

Be part of a dynamic team.