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Customer Solutions Sales Director Jobs in British Columbia

Customer Solutions Architect- Technical Sales- Mid Market
By TELUS At Vancouver, British Columbia, Canada
Regular touch base sessions with internal stakeholders to remain current on TELUS’ technology offerings
3+ years of experience in leading the architecture of solutions across multiple technologies
Experience leading and facilitating: workshops, whiteboard discussions, technology roadmaps, and consulting conversations with customers
Ability to discuss customer solution benefits from both a technical and financial perspective
Be an advocate for the customer by leveraging the appropriate resources within TELUS and our partners
Highly organized: you can handle ambiguous ideas and help drive the team to a concrete plan
Director Its Solutions- Hybrid , Vancouver
By Vancity At Vancouver, British Columbia, Canada
Post Secondary in business, finance, business analysis, project management or related.
Experience in Financial services, channels, digital, user experience and product management
Project management certification is an asset
Strong Relationship Manager – you have demonstrated excellence in strong stakeholder management at all levels with visible and enlightened commercial acumen.
Establish and actively manage a catalog of current and potential partnerships
Passionate – about being a financial force for change and believe that finance can have a positive impact in the world.

Are you an experienced sales professional looking for an exciting new challenge? We are looking for a Customer Solutions Sales Director to join our team and help us drive our business forward. You will be responsible for developing and executing sales strategies to increase customer satisfaction and loyalty, as well as driving revenue growth. If you have a passion for sales and customer service, and are looking for an opportunity to make a real impact, this could be the perfect role for you!

Overview:

A Customer Solutions Sales Director is responsible for developing and managing customer relationships, identifying customer needs, and developing and executing sales strategies to meet those needs. They are also responsible for managing customer accounts, developing and maintaining customer relationships, and providing customer service.

How To Become an Customer Solutions Sales Director:

To become a Customer Solutions Sales Director, you should have a bachelor’s degree in business, marketing, or a related field. You should also have experience in sales, customer service, and/or account management. Additionally, you should have strong communication, interpersonal, and problem-solving skills.

Customer Solutions Sales Director Skills:

• Sales and marketing
• Customer service
• Account management
• Relationship building
• Communication
• Interpersonal skills
• Problem-solving
• Negotiation
• Time management
• Analytical skills

What is Customer Solutions Sales Director Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of account management principles and practices
• Knowledge of customer relationship management principles and practices
• Knowledge of customer needs and preferences
• Knowledge of business operations and processes
• Knowledge of industry trends and developments

What is Customer Solutions Sales Director Responsibilities?

• Develop and manage customer relationships
• Identify customer needs and develop sales strategies to meet those needs
• Manage customer accounts
• Develop and maintain customer relationships
• Provide customer service
• Negotiate sales contracts
• Monitor customer satisfaction
• Analyze customer data
• Develop and implement sales plans
• Monitor sales performance

What is Customer Solutions Sales Director Experience?

• Previous experience in sales, customer service, and/or account management
• Experience in developing and managing customer relationships
• Experience in identifying customer needs and developing sales strategies to meet those needs
• Experience in negotiating sales contracts
• Experience in analyzing customer data
• Experience in developing and implementing sales plans
• Experience in monitoring sales performance

What is Customer Solutions Sales Director Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication, interpersonal, and problem-solving skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work under pressure and meet deadlines

Customer Solutions Sales Director Education:

• Bachelor’s degree in business, marketing, or a related field
• Professional certifications in sales, customer service, and/or account management

Tools to Help Customer Solutions Sales Director Work Better:

• Customer Relationship Management (CRM) software
• Sales automation software
• Project management software
• Data analysis software
• Customer service software

Good Tips to Help Customer Solutions Sales Director Do More Effectively:

• Develop and maintain relationships with customers
• Identify customer needs and develop sales strategies to meet those needs
• Monitor customer satisfaction
• Analyze customer data
• Develop and implement sales plans
• Monitor sales performance
• Negotiate sales contracts
• Stay up-to-date on industry trends and developments

Common Customer Solutions Sales Director Interview Questions:

• What experience do you have in sales, customer service, and/or account management?
• How do you develop and maintain customer relationships?
• What strategies do you use to identify customer needs and develop sales strategies to meet those needs?
• How do you monitor customer satisfaction?
• How do you analyze customer data?
• What experience do you have in developing and implementing sales plans?
• How do you monitor sales performance?
• How do you negotiate sales contracts?
• What do you know about industry trends and developments?