Customer Service Supervisor Jobs in Nova Scotia , Employment

Are you looking for an exciting opportunity to lead a customer service team? We are looking for a Customer Service Supervisor to join our team and help us provide exceptional customer service to our customers. You will be responsible for managing customer service operations, developing customer service strategies, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Customer Service Supervisor Job Skills:

• Excellent customer service skills

• Strong problem-solving and decision-making skills

• Ability to motivate and lead a team

• Excellent communication and interpersonal skills

• Ability to handle difficult customer situations

• Ability to multitask and prioritize tasks

• Knowledge of customer service software and systems

• Knowledge of customer service principles and practices

What is Customer Service Supervisor Job Qualifications?

• Bachelor’s degree in business, customer service, or related field

• At least 3 years of customer service experience

• Previous supervisory experience

• Proficiency in Microsoft Office Suite

What is Customer Service Supervisor Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of customer service software and systems

• Knowledge of customer service policies and procedures

• Knowledge of customer service best practices

• Knowledge of customer service trends

What is Customer Service Supervisor Job Experience?

• At least 3 years of customer service experience

• Previous supervisory experience

• Experience in a customer service role

• Experience in a customer service management role

What is Customer Service Supervisor Job Responsibilities?

• Supervise and manage customer service staff

• Ensure customer service staff are meeting customer service standards

• Monitor customer service performance and provide feedback