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Customer Service And Project Coordinator Jobs in Quebec

Transportation And Customer Service Coordinator
By Nature's Touch Frozen Foods At Montreal, Quebec, Canada
Proven experience in transportation and customer service role
Attention to detail and ability to manage multiple projects at once.
Receive requests and orders from customers and ensure that they are carried out.
Validate order quantity against inventory and communicate shortages with substitution suggestions if necessary.
Enter customer orders into ERP, including all relevant data.
Ensure that the shipping date and delivery date of all orders are always updated in the ERP.
Customer Service And Project Coordinator
By Näak At Montreal, Quebec, Canada
Previous experience in customer service, client relationship management, or a similar role is preferred.
Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
Manage and support B2B clients, building strong relationships, and addressing any concerns or issues that arise.
Stay up-to-date with product knowledge, industry trends, and company policies to provide accurate information and support to customers.
Strong problem-solving and decision-making abilities to handle customer issues and project challenges.
Excellent verbal and written communication skills in both French and English.

Are you looking for an exciting opportunity to use your customer service skills in a dynamic project coordinator role? We are looking for an experienced and motivated individual to join our team and help us deliver exceptional customer service. As a project coordinator, you will be responsible for managing customer service projects, coordinating resources, and ensuring customer satisfaction. If you have the skills and experience to take on this challenge, we want to hear from you!

Overview:

The Customer Service Project Coordinator is responsible for managing customer service projects and ensuring customer satisfaction. This role requires excellent organizational, communication, and problem-solving skills. The Customer Service Project Coordinator will work closely with customers, internal departments, and external vendors to ensure successful project completion.

Detailed Job Description:

The Customer Service Project Coordinator is responsible for managing customer service projects from start to finish. This includes developing project plans, coordinating resources, and ensuring customer satisfaction. The Customer Service Project Coordinator will work closely with customers, internal departments, and external vendors to ensure successful project completion. The Customer Service Project Coordinator will also be responsible for monitoring project progress, resolving any issues that arise, and providing regular updates to stakeholders.

What is Customer Service And Project Coordinator Job Skills Required?

• Excellent organizational and communication skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Ability to work under pressure and meet deadlines
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of relevant software applications
• Ability to analyze data and make decisions
• Ability to problem solve and troubleshoot

What is Customer Service And Project Coordinator Job Qualifications?

• Bachelor’s degree in Business Administration, Project Management, or related field
• At least 3 years of experience in customer service or project management
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of relevant software applications

What is Customer Service And Project Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of relevant software applications
• Knowledge of customer service metrics and KPIs
• Knowledge of customer service best practices

What is Customer Service And Project Coordinator Job Experience?

• At least 3 years of experience in customer service or project management
• Experience in managing customer service projects
• Experience in working with customers, internal departments, and external vendors
• Experience in analyzing customer service data and making decisions
• Experience in problem solving and troubleshooting

What is Customer Service And Project Coordinator Job Responsibilities?

• Develop project plans and coordinate resources for customer service projects
• Monitor project progress and ensure successful completion
• Resolve any issues that arise during the project
• Provide regular updates to stakeholders
• Analyze customer service data and make decisions
• Ensure customer satisfaction throughout the project
• Work closely with customers, internal departments, and external vendors