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Customer Service Analyst Jobs

Customer Service Evaluation Analyst
By Hey Recruiter At Canada
Excellent observation skills and exceptional attention to detail
Time Commitment: 1-2 hours per task
Up to 3 tasks available weekly
Ability to maintain strict confidentiality
Aptitude for following directions and memorizing scenarios
Join our team today and become a valued member of our Customer Service Evaluation Analysts.
Customer Service Analyst Jobs
By Deoleo At North York, Ontario, Canada

We are in need of a Customer Service Analyst with s solid background in order fulfillment and management, inventory control and customer service. Ideally this candidate has experience working in the ...

Customer Service Analyst Jobs
By Ferrero At Toronto, Ontario, Canada
Experience in Customer Service in corporate environment, food, FMCG industry
Experience working with SAP, BI reporting tool, for at least 1 year (VA, VL,VF modules)
Experience working with carriers, pre-booking of appointments, follow-up POD request from carrier websites & tracking of sales orders
Advance Excel skills is an asset
EDI knowledge is an Asset (850-856-810-860 documents)
Links closely with Sales, demand planning and customer development to identifying gaps for seamless order execution.

Are you looking for a challenging and rewarding role in customer service? We are looking for a Customer Service Analyst to join our team and help us provide outstanding customer service to our clients. You will be responsible for analyzing customer feedback, identifying trends, and providing solutions to improve customer satisfaction. If you have excellent problem-solving skills, a passion for customer service, and a desire to make a difference, this could be the perfect job for you!

Overview Customer Service Analysts are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service solutions. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to customers. Detailed Job Description Customer Service Analysts are responsible for providing customer service and support to customers. They must be able to respond to customer inquiries, resolve customer complaints, and provide customer service solutions. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to troubleshoot customer issues and provide solutions. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to troubleshoot customer issues
• Knowledge of the company’s products and services
• Ability to work independently and as part of a team
• Proficiency in computer applications
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of the company’s products and services
Job Experience
• Previous customer service experience
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a professional and courteous manner
• Resolve customer complaints in a timely and efficient manner
• Provide customer service solutions
• Troubleshoot customer issues
• Provide accurate and timely information to customers
• Maintain customer records
• Monitor customer service trends and recommend improvements