Customer Relations Lead Jobs

Strong communication skills (written and verbal) - you will be interfacing with a lot of teachers, principals, students, and parents.

Strong presentation skills - you can pitch your ideas and sell people on your vision

Strong organizational skills - you will be managing a large pipeline of schools and organizations.

Passion for education & making education better for youth.

Ability to analyze data to discover insights and drive decisions.

Growth mindset, open to feedback, and desire to learn.

Serve as a custodian of customer database, and responsible for the maintenance and management of customer data to ensure data integrity

·Previous experience in customer centric environment

·At least 2 years of experience in high-end retail sales’ customer service

·Customer service-oriented with proactive problem solving skills

Deliver customer insights and make recommendations by performing data analyses and post activity evaluations

Responsible for initiating and organizing mini surveys to gather deeper customer insights on CRM related topics