Director, Customer Operations Jobs
By Auvik At Waterloo, Ontario, Canada
Business development knowledge and, ideally, experience growing a business
Project management and account management
Experience working as a Director of Customer Success Operations or similar Operations role, with proven Operations and Technical expertise
Intimate knowledge of SQL and BI tools (ideally Snowflake and Looker)
Experience creating complex reports and proven experience applying data hygiene, intelligence, and governance principles
Experience communicating and reporting customer operations data and correlating it with other data sets to find trends and business-development insights
Airbus Canada - Retrofit Coordinator – Customer Service Procurement – Sourcing Operations (Pmrs)
By Airbus Protect At Montreal, Quebec, Canada
You show excellent communication and presentation skills combined with a proven experience in stakeholder management
You have a first working experience in Procurement, Customer Service or Supply Chain
You have strong knowledge of G Suite and other current key IT applications (ideally Skywise, SAP RPR or SAP ABC, ...)
Enrichir et répondre aux besoins des clients internes à l'acheteur stratégique respectif pour l'approvisionnement conformément aux politiques d'approvisionnement PMR
Renforcer la collaboration et les relations entre les parties prenantes internes et les acheteurs Px
Recueillir des catalogues de prix pour l'année + 1
Customer Operations Coordinator Jobs
By InfoSec Global At Canada
Impeccable time management and organizational skills.
Experience with project management processes, such as Scrum and Agile
Support project management tracking activities and task execution with ISG customers
College or University diploma or degree in Business, Finance, Economics, Marketing or a related discipline
Experience in a similar role at a high-growth company
Excellent verbal and written communication skills

Are you looking for a role that combines customer service and operations? We are looking for a Customer Operations Coordinator to join our team! You will be responsible for providing exceptional customer service, managing customer orders, and ensuring operational excellence. If you have a passion for customer service and operations, this is the job for you!

Overview The Customer Operations Coordinator is responsible for providing excellent customer service and support to customers. This role requires strong communication and problem-solving skills, as well as a commitment to customer satisfaction. The Customer Operations Coordinator is responsible for managing customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Customer Operations Coordinator is responsible for providing excellent customer service and support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer service support. The Customer Operations Coordinator is also responsible for managing customer accounts, processing orders, and providing customer feedback. The Customer Operations Coordinator must be able to effectively communicate with customers and provide timely and accurate information. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience in a customer service role
• Experience in a customer-facing role
• Experience in a customer support role
Job Responsibilities
• Respond to customer inquiries and provide customer service support
• Manage customer accounts and process orders
• Resolve customer issues and provide customer feedback
• Monitor customer service performance and provide feedback
• Maintain customer records and update customer information
• Provide customer service training and support to staff
• Develop customer service policies and procedures