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Customer Operations Associate Jobs

Operations Associate Jobs
By Roxton Industries At Kitchener, Ontario, Canada
You have great interpersonal and communication skills - verbal and written
A working knowledge of courier shipping systems would be an asset.
Do you have any prior experience with lift vehicles (indoor) in the warehouse?
Your working style is ‘single-tasking’ and not ‘multi-tasking’
You want to be a small part of a big business
You have ‘this is not my job’ mentality
Customer Operations Specialist Jobs
By VGW At Toronto, Ontario, Canada
Maintain the Account Management Team Knowledge Base, ensuring process and compliance related documentation remain up to date at all times.
Always bring new ideas to the Account Management leadership team that will enhance the customer experience for the player.
Expert knowledge of customer service technologies, workforce management tools and CRMs.
Ensure changes are communicated to Account Management team members appropriately so that no issue slips through the cracks.
Manage a formal information and training acknowledgement process to ensure staff completion of relevant materials is documented.
Management of Account Management Tools & Systems:
Director, Customer Operations Jobs
By Auvik At Waterloo, Ontario, Canada
Business development knowledge and, ideally, experience growing a business
Project management and account management
Experience working as a Director of Customer Success Operations or similar Operations role, with proven Operations and Technical expertise
Intimate knowledge of SQL and BI tools (ideally Snowflake and Looker)
Experience creating complex reports and proven experience applying data hygiene, intelligence, and governance principles
Experience communicating and reporting customer operations data and correlating it with other data sets to find trends and business-development insights
Customer Operations Specialist - Biosteel
By Canopy Growth Corporation At Toronto, Ontario, Canada
Organize workload and determine priorities, communicate with management and colleagues to effectively work with customers in a professional manner
At least 2 years’ relevant customer service experience, ideally in B2B environment
Strong problem-solving skills to resolve customer complaints and customer service issues
Strong technology skills, including Microsoft-Office, e-Commerce platforms, ERP systems, CRM databases, report preparation, and multi-channel communication
SAP and Netsuite experience is preferred
Provide world-class customer service to our customers every day and in every interaction
Customer Operations Coordinator Jobs
By InfoSec Global At Canada
Impeccable time management and organizational skills.
Experience with project management processes, such as Scrum and Agile
Support project management tracking activities and task execution with ISG customers
College or University diploma or degree in Business, Finance, Economics, Marketing or a related discipline
Experience in a similar role at a high-growth company
Excellent verbal and written communication skills
Anthropologie Customer Associate Jobs
By Anthropologie At Winnipeg, Manitoba, Canada
Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Business Acumen: understands their contribution to service and selling on every shift in order to impact the store’s business
Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Are you looking for an exciting opportunity to join a fast-growing company and make a real impact? We are looking for a Customer Operations Associate to join our team and help us provide an exceptional customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview Customer Operations Associate is a customer service role that involves providing support to customers and helping them with their inquiries. The role requires excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment. The Customer Operations Associate is responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Customer Operations Associate is responsible for providing customer service support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer service support. The Customer Operations Associate is also responsible for maintaining customer records, tracking customer orders, and providing customer feedback. The Customer Operations Associate must be able to work in a fast-paced environment and have excellent communication and problem-solving skills. Job Skills Required
• Excellent communication skills
• Problem-solving abilities
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to handle customer complaints
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to handle customer complaints
• Ability to multitask
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service processes and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment
Job Responsibilities
• Respond to customer inquiries
• Resolve customer issues
• Provide customer service support
• Maintain customer records
• Track customer orders
• Provide customer feedback
• Handle customer complaints
• Follow up with customers
• Ensure customer satisfaction