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Customer Experience Supervisor Jobs

Customer Experience (Cx) Coordinator – Customer Experience
By Alberta Blue Cross At Edmonton, Alberta, Canada
Strong networking and relationship skills with demonstrated client management skills.
Project management experience is an asset.
Minimum of three years of experience in a corporate environment.
Outstanding communication skills – listening, written and verbal.
Ability to work under pressure, meet tight deadlines, prioritize and manage multiple marketing tasks, projects, and deadlines all without jeopardizing quality.
Strong planning and problem-solving skills.
Customer Experience Intern Jobs
By Neo Financial At Winnipeg, Manitoba, Canada
Experience in financial services or financial products is an asset.
Act as our customers' first point of contact; solving problems and answering questions in a timely, professional, and friendly manner.
Assist customers who need help understanding the functionality and services available through the Neo App.
Provide long-term solutions and support to our customers by escalating bugs and product issues.
Pursuing an undergraduate degree in business, arts, or a related field.
You demonstrate the ability to handle customer issues resourcefully and with compassion, polished communication, and empathy.
Customer Experience Jobs
By Michaels Stores At Hamilton, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Help customers shop, locate products, and provide them with solutions
Customer Service Supervisor Jobs
By Essential HR Canada At St. Catharines, Ontario, Canada
A minimum of 2 years of work experience in a customer service setting or demonstrable skill and experience acquired through education
Stay certified and up-to-date in CRM software (Ticket Management).
Work with customers to facilitate their onboarding onto Geotab, including vehicle list management, user list setup, groups, and integrations.
Assist the Sales Team in accurately quoting clients on their fleet by ensuring hardware requirements are met using internal forms.
Coach team members to improve their service skills.
Complete any required certifications from suppliers and ensure internal team members are certified/re-certified as needed.
Membership Experience Supervisor Jobs
By YMCA BC (Greater Vancouver Region) At Chilliwack, British Columbia, Canada

Dynamic people leader to train and lead a team of Member Experience Reps to serve the Bob Chan- Kent Family YMCA community.

Supervisor, Merchant Experience Jobs
By DoorDash At Toronto, Ontario, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.
Supervisor, Merchant Experience Jobs
By DoorDash At Montreal, Quebec, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.
Supervisor Member Experience Jobs
By Servus Credit Union At Bentley, Alberta, Canada
Participate in the full life cycle for Member Service Representatives including hiring, training, coaching, career development, performance management.
Post-secondary education in Finance (or related studies)
Deal with all member concerns, conflicts and complaints in collaboration with the Branch Manager effectively
Minimum 2 years retail banking experience
Compensation: $50,850 - $63,563 per annum
Days of Operation: Monday to Friday
Customer Service Supervisor Jobs
By Spence Diamonds At Vancouver, British Columbia, Canada
Excellent time management skills and the ability to prioritize work
Management/Supervisory experience – 1+ year(s)
Strong organization skills with the ability to multi-task
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Customer Service experience – 1+ year(s)
Customer Experience Management Jobs
By Michaels Stores At Calgary, Alberta, Canada
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Manage and execute shrink and safety programs
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate the product and provide solutions
Manage and execute the shrink and safety programs
To review a comprehensive list of benefits, please visit

Are you looking for a challenging and rewarding role in customer experience? We are looking for an experienced Customer Experience Supervisor to join our team and help us create an exceptional customer experience. You will be responsible for leading a team of customer service representatives, ensuring customer satisfaction, and developing strategies to improve customer experience. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect job for you!

What is Customer Experience Supervisor Skill Requirements?

• Excellent customer service skills
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to use customer service software
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Experience Supervisor Qualifications?

• Bachelor’s degree in business administration, marketing, or related field
• At least 3 years of experience in customer service or related field
• Certification in customer service or related field

What is Customer Experience Supervisor Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Experience Supervisor Experience?

• At least 3 years of experience in customer service or related field
• Experience in customer service software
• Experience in customer service policies and procedures
• Experience in customer service training

What is Customer Experience Supervisor Responsibilities?

• Monitor customer service activities and provide feedback
• Respond to customer inquiries and complaints
• Develop customer service policies and procedures
• Train customer service staff
• Monitor customer service performance
• Analyze customer feedback and develop