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Customer Engineer Jobs

Customer Support Engineer Jobs
By Ascendion At Canada
• Ownership of the Customer
• Resolution of High-Impact Technical Challenges
Customer Service/Focus (internal or external)
French language (speaking & writing)
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Customer Support Technologist/Engineer
By Delta-Q Technologies At Vancouver, British Columbia, Canada
Provide product and process feedback application engineering, product and program management, marketing, engineering, and quality department based on customer feedback.
Training in use of quality management tool such as 8D an 5W’s.
Draft, review and update of technical documents and knowledge-based articles including FAQ’s, manuals and troubleshooting guides.
Relevant education in Electronics, Electronics Technology, or Electrical Engineering or equivalent.
Relevant experience working in a customer-facing technical role.
Effective decision making and problem-solving skills.
Senior Engineer / Engineer, Customer Access Studies
By AESO At Calgary, Alberta, Canada
A combination of these skills and experiences will support your success in this role:
Accountabilities include but are not limited to:
You thrive in a dynamic environment and seek opportunities for transformative change.
You embrace change, pivot and adapt with ease.
You work well with project-based work, diligently maintaining technical project files to ensure key assigned project deliverables are met.
You enjoy multitasking and balancing multiple files and projects in flight.
Customer Engineer Jobs
By Buf At Toronto, Ontario, Canada
Creating and updating technical documentation, including user guides and knowledge base articles.
2+ years of experience in support engineering, software engineering, or related field.
Experience in a customer-facing support role or engineering experience with a desire to be customer-facing.
Experience with support engineering for a technical product, or as a software engineer for a technical product
Knowledge of programming languages such as Go, Java, Python, or C++.
Knowledge in gRPC or Protocol Buffers.

Are you looking for an exciting opportunity to use your technical knowledge and customer service skills to make a difference? We are looking for a Customer Engineer IV to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, maintaining customer relationships, and providing technical guidance. If you are passionate about technology and customer service, this is the job for you!

A Customer Engineer IV is a highly experienced technical professional who provides technical support and guidance to customers. They are responsible for troubleshooting, resolving customer issues, and providing technical advice and guidance.

What is Customer Engineer Skills Required?

• Excellent customer service skills
• Strong problem-solving and analytical skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure

What is Customer Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in customer engineering or related field
• Professional certifications in relevant technologies (e.g. Microsoft, Cisco, etc.)

What is Customer Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Customer Engineer Experience?

• 5+ years of experience in customer engineering or related field
• Experience in providing technical support and guidance to customers
• Experience in troubleshooting and resolving customer issues

What is Customer Engineer Responsibilities?

• Provide technical support and guidance to customers
• Troubleshoot and resolve customer issues
• Provide advice and guidance on