Customer Ecommerce Manager Jobs in Alberta

Monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer

Assist the Customer Service management with continuous improvement project

monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer

Creating a motivated team and sharing your insight and knowledge, motivate the team to meet objectives and targets

Have excellent communication skills with the customer services team and wider business

Assist the Customer Service Manager with weekly performance audit and also monitoring team targets