Customer Care Project Coordinator Jobs in Ontario

Have Project Management experience in the deployment of cutting-edge technologies in a sophisticated commercial environment.

Completed significant part of formal Project Management training program, ideally PMP or Prince 2 qualified.

Leadership skills and experience working with large project teams and strategic account teams.

Build a project schedule and plan with financial, resource and material requirements.

Ideally basic knowledge of technologies such as routing, routing protocols, switching, collaboration, automation and cloud solutions, internet and general network architecture.

Strong negotiation and presentation skills.

Liaise with Construction, Construction Trades and Property Management

Manage Tarion 30-Day, Year-End, Second-Year forms and track status updates

Weekly reporting to Client Care Manager with site status updates

Minimum 2 years experience in a similar role

Knowledge of Tarion New Home Warranty

Strong communication skills with an ability to present information in a clear manner

Coordinate with internal departments to meet homeowner needs and deliver an outstanding customer experience.

Manage warranty administration tasks, including tracking, follow-up, and coordination with relevant teams.

Bachelor's degree or equivalent experience.

Minimum of 2 years of customer service experience.

Exceptional communication skills, both written and verbal.

Strong organizational abilities and the ability to multitask in a fast-paced environment.

Bilingualism (English and French) is required. You should have excellent written and communication skills, excellent customer service skills, strong time management.

Develops and maintains up-to-date knowledge on NN products and corresponding therapeutic areas

College Degree with relevant experience

2 years telephone customer service experience

Responds to internal/external customers providing medical and technical information pertaining to Novo Nordisk (NN) marketed products

Records customer enquiries and corresponding messages in the MIDAS system.

Two years experience in a sales environment processing customer orders or data-entry experience is required.

Working knowledge of ERP Systems (SAP), Excel, Word, Outlook

General knowledge of the lift industry would be considered an asset.

Completion of a college diploma in Business/Sales/Marketing is preferred.

Intermediate Fluency of Spanish and Portuguese as a second language is required. Fluency in French would also be considered an asset.

Ability to write and communicate verbally in a professional business manner in Spanish and English.

• Strong interpersonal communication skills along with analytical and problem-solving abilities.

• ensure a positive experience.

• 5 plus years of relevant experience working with contracts.

• Prior experience dealing with contract reviews and negotiation.

• Estimating experience is a strong asset.

POSITION: SR. PROJECT COORDINATOR, CONTRACTS AND CUSTOMER CARE