Crisis Support Worker Jobs

Four years related community experience.

Knowledge of Crisis Intervention Theory

Applied Suicide Intervention Skills Training (ASIST)

Knowledge and understanding of psychosocial rehab and recovery

Excellent Communication and interpersonal skills

Effective networking and agency relations skills

Provide crisis response, supportive counselling, behavioural management to assist with the development of physical, social, emotional and life skills.

Knowledge of ongoing impacts of historical, direct, and intergenerational trauma experienced by Indigenous Peoples.

Demonstrated knowledge and experience in trauma and violence-informed practice.

Persons with lived or living experience are encouraged to apply.

Knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.

Knowledge of psychiatric medications and their side effects.

Demonstrate clinical competence congruent with crisis intervention and drug use/withdrawal management;

Sound organizational, problem solving and teaching skills

Sound judgment, good observation and client assessment skills, tact and empathy

Apply nursing process as required and described in BC College of Nurses and Midwives Standards of Nursing Practice.

Communicate effectively, both verbally and in writing

Work independently in a variety of traditional and non-traditional settings, demonstrating initiative, with limited supervision

Familiarity with Crisis Intervention Theory and risk management responsibilities.

Crisis Intervention and Time Management skills.

Knowledge and experience in working with people with substance related concerns.

An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.

Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.

Basic knowledge Mental Health Programs and Services.

Service Excellence - "WOW" clients, customers, and coworkers.

Team Loyalty - help others succeed.

Ownership - "see it, own it, solve it, do it."

Passion - inspire with positive energy and effort.

Authenticity - be genuine and trustworthy.

Solution Focused - overcome challenges with creativity.

Service Excellence - "WOW" clients, customers, and coworkers.

Team Loyalty - help others succeed.

Ownership - "see it, own it, solve it, do it."

Passion - inspire with positive energy and effort.

Authenticity - be genuine and trustworthy.

Solution Focused - overcome challenges with creativity.

Four years related community experience.

Knowledge of Crisis Intervention Theory

Applied Suicide Intervention Skills Training (ASIST)

Knowledge and understanding of psychosocial rehab and recovery

Excellent Communication and interpersonal skills

Effective networking and agency relations skills

Comprehensive knowledge of gender based and sexual violence and experience counselling people through the trauma recovery process

Experience providing public education and training

Minimum 2 years (full-time) supervised in-person counselling experience

Excellent interpersonal and communication skills (verbal and written)

Provide individual and group counselling to individuals who have experience sexual violence

Participates in training courses and in-services offered elsewhere and by Klinic in order to maintain and improve quality of service

Demonstrate clinical competence congruent with crisis intervention and drug use/withdrawal management;

Sound organizational, problem solving and teaching skills

Sound judgment, good observation and client assessment skills, tact and empathy

Apply nursing process as required and described in BC College of Nurses and Midwives Standards of Nursing Practice.

Communicate effectively, both verbally and in writing

Work independently in a variety of traditional and non-traditional settings, demonstrating initiative, with limited supervision

Experience in handling emergency situations, conflict resolution, crisis intervention, and case management

Perform other related work as assigned by the Program Manager and/or designate

Registered Social Worker (Degree) or post-secondary education (Diploma) in a related field is an asset

Strong written and verbal communication skills, and computer skills

Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset

Provide access to and support with transition out for clients to the emergency shelter; ensuring all documents/forms are accurately completed

Experience in individual, couple and family counselling essential

Previous clinical mental health experience in an acute care hospital setting is required

Sound knowledge of mental health disorders, DSM IVR classifications and pertinent legislation

Sound knowledge of mental status evaluations, psychosocial assessments, suicide and violence risk assessments, psychiatric history taking, and discharge planning

Skilled working with a broad range of client groups and their significant supports

Working knowledge of community resources

Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement

Work-life balance and flexibility – to ensure you have time for the things that matter to you

Annual Professional Development Funding for career learning and advancement

Work with like-minded, passionate individuals and make an impact on mental health service delivery

Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

Residential Crisis Support Worker (RCSW)

Data entry and excel reporting experience

Offer immediate de-escalation and support to those experiencing a mental health crisis

Telephone crisis service delivery, preferably more than 2 years’ experience

Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone

Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis

Strong knowledge of appropriate mental health, addiction, problem gaming/gambling and other community resources for system navigation and referral

Data entry and excel reporting experience

Offer immediate de-escalation and support to those experiencing a mental health crisis

Telephone crisis service delivery, preferably more than 2 years’ experience

Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone

Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis

Strong knowledge of appropriate mental health, addiction, problem gaming/gambling and other community resources for system navigation and referral

Data entry and excel reporting experience

Offer immediate de-escalation and support to those experiencing a mental health crisis

Telephone crisis service delivery, preferably more than 2 years’ experience

Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone

Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis

Strong knowledge of appropriate mental health, addiction, problem gaming/gambling and other community resources for system navigation and referral