Crisis Intervention Program Coordinator Jobs

To represent the Quadrant Crisis Response Network at Simcoe Resource Management Committee, Mobile Resource Team, and Regional Crisis Committees.

To record and report client information as necessary for effective service delivery and case management and prepare progress notes.

Excellent interpersonal and organizational skills, demonstrated ability to self-manage time and multiple tasks

To collect and report service delivery data as required. Computer/keyboarding skills are required.

Excellent communication and negotiating skills

To provide timely and appropriate crisis response to individuals and their families and/or caregivers who are requiring crisis support.

Update the Crisis Communications Manual on a monthly basis, gain approval, and prepare copies for management on a quarterly basis.

Hold a Bachelor's degree in Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or a related field.

Assist business lines with their Crisis Communications manuals & training requirements.

Prioritize and manage multiple projects and initiatives within a busy media team.

Have a minimum of 3 years of experience.

Experience in developing crisis communication strategies.

Supports the function of utilization management regarding pre-certification process for all intakes and consults.

Assists in the update of referral / resource information and other data collection projects as requested by the Manager.

May serve as a preceptor for the orientation of new crisis services staff.

Demonstrates competence in caring for the agitated/violent patient, who may require treatment with seclusion/restraints.

Monitors the therapeutic environment as necessary.

Other related duties as assigned.

Effective written and verbal communication skills, formal facilitation experience an asset.

Performs personal safety threat assessments and engages in safety planning with SAC clients to help prevent additional experiences of harm.

Mentors and provides ongoing emotional support to CI Volunteers to ensure their wellbeing and minimize experiences of vicarious trauma.

Extensive knowledge of anti-sexual violence advocacy, sexual and gender-based violence response and prevention, crisis intervention support, and suicide intervention.

High level of critical thinking, analytical, statistical, and problem-solving skills.

Experience supervising and mentoring a team of volunteers.