Corporate Service Centre Representative Jobs

Extraordinary customer service and relationship management experience

Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up.

Excellent telephone communication skills with a strong customer service focus

Exceptional verbal and written communication skills in French and English

Superior problem solving and organizational skills

Ability to explain complex ideas to those with limited IT and systems knowledge

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for

Processing day to day transactions

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule is subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager

Changes may be made to this schedule are subject to operational requirements.

Ensure positive experiences for all REEF partners and clients

Work effectively as a team with your Area Manager and Co-Workers

Excellent communication and interpersonal skills

Hands on working knowledge of parking equipment and related software

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Office Administration, Public Relations or Business Diploma or an equivalent combination of education and experience

Proven desktop skills required including knowledge of Microsoft Suite of products

Act as Ontario Northland’s front-of-house representative at the corporate head office creating positive customer experiences during every interaction

Commitment to developing and maintaining knowledge of all Ontario Northland’s products and services, in particular corporate services updates that impact employees

Knowledge of Ontario Northland procedures and organization structure, privacy and security protocols

3 -5 years’ experience in a front facing customer service role or retail sales