Collections Assessor Jobs in Manitoba

Excellent data entry skills (will be tested).

Technical and Language Skills Requirements:

Monitor and manage all collections and accounts receivable activity for designated collections portfolio.

Additional collections and accounts receivable responsibilities as required.

Demonstrated knowledge of generally accepted full cycle Accounts Receivable processes (may be tested).

Experience handling a large collections portfolio.

Mortgage file management, completing checklists, updating mortgage systems, uploading documentation.

Post secondary education and minimum of 2 years equivalent work experience required

Experience and knowledge of Mortgage Office would be an asset

Strong math and analytical skills

Superior interpersonal and communication skills – written and oral

Responsibilities Of The Collections Administrator

Provides reports on assigned portfolio as requested to A/R Operations management

Collection Analysts are directly responsible for working with our end-user customers to receive payments for products and services.

Facilitate customer payments by providing necessary documentation to customer

Resolves customer account differences working with other employees including Sales.

Uses good judgment in balancing the ability to resolve issues with the need to escalate them to the appropriate person

Participates on process improvement projects as assigned

Strong organizational & research skills;

Previous experience with collections, and/or archival practice an asset.

Demonstrated awareness of and sensitivity to cultural inclusion and accessibility;

Attention to detail and accuracy in recording information;

Strong independent initiative and organizational ability;

Willingness to think creatively to build community, particularly through digital engagement;

Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.

Prepare and present reports on collections performance and metrics to management, highlighting trends, challenges, and opportunities for improvement.

A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge.

Minimum of 2-3 years of experience in collections, accounts receivable, or related role.

Strong understanding of billing and collections processes, including knowledge of collection laws and regulations.

Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and internal teams.