Client Support Actuary Jobs

Some knowledge of customer relationship management (CRM) applications is considered a definite asset.

Hands-on, day to day client management, support, training, and post launch adoption

Maintain expert level knowledge on product features, and benefits, for effective communication.

Knowledge of planning and scheduling techniques to manage your time effectively.

Manage all client timelines and expectations for product enhancements or support tickets

Outstanding interpersonal and communication skills, and the ability to work with a wide range of technical and non-technical end users.

Clear knowledge of our Solution and can effectively support the team;

Establish and maintain excellent client relationship & satisfaction;

Responsible to provide expertise in particular functional areas of our Solution including integration with other components in the solution;

Attend and prepare regular status meetings with the client;

Works directly with the internal team to resolve incidents and provide client support;

Where appropriate peer review responses from team members to the client;