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Client Relationship Agent Jobs in Yukon Territory

Client Services Agent Jobs
By Government of Yukon At Whitehorse, Yukon Territory, Canada
Considerable experience providing customer service in a high traffic/high volume regulatory environment
Experience working within legislation and policy frameworks to carryout effective customer service delivery
Experience performing duties related to registration, licensing and/or permitting preferably within government or large organization
Experience handling financial transactions (debit/credit card, cash) and reconciling cash
Excellent organizational skills and adaptability to changing priorities,
Excellent interpersonal skills, ability to contribute to a team and maintain effective relationships.
Client Relationship Manager Jobs
By Government of Yukon At Whitehorse, Yukon Territory, Canada
Degree in accounting or finance-related field.
Experience in a regulated environment working with banking systems, preferably from a merchant perspective.
Experience facilitating user training and interaction.
Experience with the banking industry, credit rating reviews, program delivery in a distributed environment would be considered an asset.
Experience providing front-line customer service to a wide variety of clients both internal and external would be considered an asset.
Promoting Common Values and Ethics

Are you looking for a job that allows you to build relationships with clients and make a difference in their lives? We are looking for a Client Relationship Agent to join our team and help us provide exceptional customer service. You will be responsible for developing and maintaining relationships with our clients, providing them with the best possible service and support. If you have a passion for customer service and enjoy working with people, this could be the perfect job for you!

Overview:

Client Relationship Agents are responsible for managing relationships with clients and providing them with excellent customer service. They must be able to build trust and rapport with clients, understand their needs, and provide solutions that meet their needs. They must also be able to handle customer complaints and resolve any issues that arise.

How To Become an Client Relationship Agent:

To become a Client Relationship Agent, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or sales. Additionally, you should have excellent communication and interpersonal skills, as well as the ability to think on your feet and problem-solve.

Client Relationship Agent Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build trust and rapport with clients
• Ability to think on your feet and problem-solve
• Knowledge of customer service and sales
• Ability to handle customer complaints
• Ability to provide solutions that meet client needs

What is Client Relationship Agent Knowledge?

• Knowledge of customer service and sales
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies

What is Client Relationship Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Build trust and rapport with clients
• Understand client needs and provide solutions that meet their needs
• Handle customer complaints and resolve any issues that arise
• Monitor customer service trends and technologies
• Maintain customer records and update customer information
• Provide feedback to management on customer service issues

What is Client Relationship Agent Experience?

• Previous experience in customer service or sales
• Experience in customer relationship management (CRM) software
• Experience in customer service best practices
• Experience in customer service policies and procedures

What is Client Relationship Agent Qualifications?

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to think on your feet and problem-solve
• Ability to build trust and rapport with clients
• Knowledge of customer service and sales

Client Relationship Agent Education:

• High school diploma or equivalent
• Bachelor’s degree in business, marketing, or a related field
• Professional certifications in customer service or sales
What tools help Client Relationship Agent work better?
• Customer relationship management (CRM) software
• Customer service tracking software
• Live chat software
• Knowledge base software
• Automated customer service software
Good tips to help Client Relationship Agent do more effectively?
• Listen carefully to customer inquiries and respond in a timely manner.
• Build trust and rapport with clients by being friendly and helpful.
• Understand client needs and provide solutions that meet their needs.
• Handle customer complaints and resolve any issues that arise.
• Monitor customer service trends and technologies.
• Maintain customer records and update customer information.
Common Client Relationship Agent interview questions?
• What experience do you have in customer service or sales?
• How do you handle customer complaints?
• What do you think makes a successful customer relationship?
• What strategies do you use to build trust and rapport with clients?
• How do you stay up to date on customer service trends and technologies?
• How do you ensure customer satisfaction?