Client Management Specialist Jobs in Manitoba

Transparent overall compensation package, offering fully funded benefits and insurance plans, along with both Health and Lifestyle spending accounts.

Recruit, hire and manage a team of Client Success Managers who are the backbone of our customer experience.

Flexible remote and in-person work policy.

Craft and own the Client Journey to consistently make it a one of a kind customer experience.

The opportunity to be a part of something big and meaningful with a positive impact.

Opportunities for growth and access to a great network of professionals.

Knowledge of the banks Treasury products and understanding of payment processing and investigation experience an asset

Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports

Working knowledge of AS400, GBS and On-line support an asset

Proficiency with Microsoft Office applications and computer skills

Excellent communication, organizational and problem solving skills

Experience in financial services preferred but not required

You are good in Relationship Building. Strong relationship management skills with a focus on customer service.

Create training material and documentation for training new and junior colleagues by sharing knowledge and experience related to the job mandate.

Expected to self motivate and prioritize multiple deadlines associated with front office or senior management requests.

Process Management: Must possess the ability to learn, understand, and apply new business or workflow process.

Manage individual and team email inbox in a timely manner while addressing the inquiries and requests professionally

Manage high complexity cases and assignments and establish best practices for the team.