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Client Experience Manager Jobs in Alberta

Manager, Client Services & Experience
By SEPHORA At Sherwood Park, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Movable Ink At Standard, Alberta, Canada
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Manager, Client Services & Experience
By SEPHORA At Calgary, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Chop Steakhouse & Bar At Calgary, Alberta, Canada
Manage performance of team members
Learn new skills and have opportunities for advancement with amazing mentors.
Lead and develop a team of client service represetatives and supervisors
Ensure the standard operating procedures are upheld and coach staff to meet these standards
Provide coaching and supporting team members to document code reds to promote safety in the facility
Develop and maintain relationships with customers
Client Experience Host Jobs
By Watches of Switzerland Group PLC At Essex, Ontario, Canada
Exceptional communication and interpersonal skills.
Experience within hospitality or luxury retail.
A great understanding of what an exceptional customer experience looks like.
Experience of working within a high performing team.
Ability to build rapport and long-lasting relationships with clients.
Client Experience Specialist Jobs
By Baker Tilly Canada At Cold Lake, Alberta, Canada
Minimum 2 years’ experience in a similar role
Strong organizational and planning skills, with adaptability to changing priorities
Strong analytical skills, attention to detail and ability to meet tight deadlines in a fast-paced environment
Strong interpersonal skills, professional manner and ability to work both independently and in a team environment
Your primary responsibilities will include:
Assembling client documents and packages
Customer Experience Manager - Airports / Chef De L’expérience Client – Aéroports
By Air Canada At Edmonton, Alberta, Canada
• A minimum of two years previous people management experience;
Skills & Abilities required are:
• Entrepreneurial & self-managed abilities;
• Managerial Courage to make difficult decision to ensure operational integrity, safety, and an on-time performance;
• Strong interpersonal skills (organizational, team oriented & focused)
• Ability to adapt to new technology and to share that knowledge

Are you passionate about creating an exceptional client experience? We are looking for an experienced Client Experience Manager to join our team and help us provide the best possible service to our clients. You will be responsible for developing and implementing strategies to ensure our clients have a positive and memorable experience. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect opportunity for you!

Overview A Client Experience Manager is responsible for creating a positive customer experience for clients of a company. They are responsible for managing customer relationships, providing customer service, and ensuring customer satisfaction. They are also responsible for developing strategies to improve customer experience and loyalty. Detailed Job Description A Client Experience Manager is responsible for creating a positive customer experience for clients of a company. They are responsible for managing customer relationships, providing customer service, and ensuring customer satisfaction. They are also responsible for developing strategies to improve customer experience and loyalty. They must be able to identify customer needs and develop strategies to meet those needs. They must be able to analyze customer feedback and develop strategies to improve customer experience. They must be able to develop and implement customer service policies and procedures. They must be able to provide customer service training to staff. They must be able to develop and implement customer loyalty programs. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to identify customer needs
• Ability to analyze customer feedback
• Ability to develop customer service policies and procedures
• Ability to provide customer service training
• Ability to develop and implement customer loyalty programs
• Ability to develop strategies to improve customer experience
• Knowledge of customer service software
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 3 years of customer service experience
• Experience in customer relationship management
• Experience in developing customer service policies and procedures
• Experience in developing customer loyalty programs
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management
• Knowledge of customer service software
• Knowledge of customer loyalty programs
• Knowledge of customer service policies and procedures
Job Experience
• At least 3 years of customer service experience
• Experience in customer relationship management
• Experience in developing customer service policies and procedures
• Experience in developing customer loyalty programs
• Experience in providing customer service training
Job Responsibilities
• Manage customer relationships
• Provide customer service
• Ensure customer satisfaction
• Develop strategies to improve customer experience and loyalty
• Identify customer needs
• Analyze customer feedback
• Develop and implement customer service policies and procedures
• Provide customer service training to staff
• Develop and implement customer loyalty programs