Call Centre Specialist I Jobs in Ontario

2+ years of experience in marketing and marketing project management, or position of similar responsibilities.

Thorough knowledge of Marketing and Promotion production concepts, including print process, marketing media management, promotions, and segmentation.

Strong project management and account management experience required.

Exceptional project management abilities including managing budgets, deadlines, partners, and clients.

Manage marketing projects from concept through execution.

Creative writing skills is a strong asset.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

As required, complete Non-conformance/Quality Management Reports (QMRs/CAPAs) to ensure compliance with program requirements.

As required, oversee management of AE/PV inbox and conduct follow-ups.

Participates in coverage for escalated MI inquiry management after business hours.

Strong knowledge of drug benefit/risk profile, various disease states, internal medicine, physiology, toxicology and pharmacology will be considered an asset.

Preparation and submission of reconciliation reports as per the program requirements and/or PV agreement.

Perform QC (quality check) of journal notes/PIRs/RSN calls/Lab reports/PV reports and other applicable documents to ensure compliance with PV reporting requirements.