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Call Center Specialist Jobs

Sales Center Specialist Coe
By Sophos At Vancouver, British Columbia, Canada
Proficient knowledge of Salesforce and CPQ, deal flow experience strongly preferred.
Understand end-to-end processes across the deal flow process including roles and responsibilities of cross-functional support teams to quickly resolve issues.
Must be a strong communicator, both written and spoken, and demonstrate exceptional active listening skills.
Adept at learning new skills to maximize tools, processes, and infrastructure in pursuit of objectives
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Ensure quotes and other tasks are processed in a timely, efficient, and accurate manner, ensuring compliance with internal policies.
Referral Center Intake Specialist
By AuthoraCare Collective At Burlington, Ontario, Canada
Minimum of one-year office experience in a position using medical secretary skills.
Associate degree or equivalent work experience.
Knowledge of medical terminology preferred.
Successful completion of administrative program preferred.
Ability to type 50 wpm preferred.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Toronto, Ontario, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Ottawa, Ontario, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Specialist Jobs
By Jascott Financial Management Inc. At Calgary, Alberta, Canada
Identify customers conferencing needs based on their business requirements, educate and recommend appropriate products and services.
Excellent presentation and communication skills
An innovative thinker with skill in generating solutions that meet customer needs
Excellent written and oral communication skills
Previous call center experience is an asset.
Facilitate hosted conference calls. Including executive introduction, addressing quality issues, and conducting Q&A.
Call Center Manager, Infrastructure -
By Randstad Canada At Toronto, Ontario, Canada
Work with vendor management to negotiate favourable service level agreements with third-party partners
Experience managing department finances to ensure all operations are within budget.
Experience in dealing with sophisticated problems and quick turnaround requirements in a fast paced environment
Excellent partner management and political awareness
Call Center Manager, Infrastructure - Hybrid (Contract Position)
Outstanding Experience of large scale delivery
It Project Manager - Call Center Implementation
By Altis Technology At Mississauga, Ontario, Canada
Minimum 5 years of experience in IT project management.
Hourly rate: $70-85/hour (based on experience and qualifications)
Facilitate user adoption and change management strategies to ensure seamless integration and acceptance of new technologies.
Strong knowledge and experience with Salesforce implementation is an asset.
Solid understanding of change management principles and techniques.
Proficient in project management software and tools..
Full-Time Remote Call Center Representative ($13.60 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Project Manager(Call Center)Design & Delivery
By Bell At Toronto, Ontario, Canada
Project Management Designation/Certification is an asset.
Create and manage project plans and related documentation in accordance with established project management methodology (Project Charter, BRD, WBS, Budget, etc.).
Learn and apply agile project management methodologies, as required.
Provide regular updates on project status, including risks and risk management approach to senior management.
Create and / or collaborate with IT PM process mapping and targeted customer experience.
Identification of new opportunities and related solutions to deliver benefits above committed project deliverables.
Call Center Representative [Fully Remote - Part Time]
By iwinBACK Inc. At Canada
Work remotely from the comfort of your home using your own PC or laptop.
Present the benefits of our services persuasively over the phone.
Ask relevant questions to understand customer requirements.
Report to the Call Center Manager.
Advantage: prior experience in sales calls or as a Call Center agent.
Simply plug in your microphone and start working.
Call Center Representative (Billing) - Markham
By Recruit Action inc. At Markham, Ontario, Canada
1-2 years experience in a contact center environment.
Excellent telephone manner and communication skills.
Prior customer service experience in a similar role.
Bilingual French knowledge an asset.
Previous Customer Service experience – preferably in a call center environment.
Clear and concise supportive communication and interpersonal skills.
Remote Call Center Representative (Newfoundland) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Representative (Saskatchewan)
By ClickJobs.io At Regina, Saskatchewan, Canada
Utilize systems and technology to complete account management tasks
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Ability to multi-task, stay focused and self manage
Call Center Supervisor - Onsite
By Ipsos in Canada At Winnipeg, Manitoba, Canada
Prior experience working in a call center
Well-developed and effective interpersonal skills
Knowledge of Microsoft Office Suite applications
Staff Development and Supervision: Takes an active role in supporting the team in reaching their full potential as Market Research Interviewers.
Collaboration and Teamwork: Serves as role model through leading by example. Keeps open communication with Project Coordinators regarding KPIs and deadlines.
Quality Control: Quality assurance on interviews.
Bilingual Call Center Agent
By Double Pizza At Montreal, Quebec, Canada

Hiring bilingual agents for food call center in Ville Saint-Laurent. Send your CV to service@doublePizza.

Remote Call Center Representative (Nova Scotia) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Representative (Prince Edward Island) ($13.70 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Remote Call Center Representative (Manitoba) ($14.50 / Hour)
By Talentify.io At Canada
Utilize systems and technology to complete account management tasks
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
Recognize sales opportunity and apply sales skills to upgrade
Appropriately escalate customer dissatisfaction with managerial team
Excellent organizational, written, and oral communication skills
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Call Center Representative Jobs
By Sirius Genomics Inc At Vancouver, British Columbia, Canada
• Toggle between applications and screens with ease
• Make a large number of calls per day, around 20 - 60 outbound calls per day
• Independently receive, evaluate, research and resolve complex issues
• Ability to perform efficiently in moderate to fast paced environment
What’s in it for you?
Call Center Representative (Full-Time)
By The Sydney Call Centre At Sydney, Nova Scotia, Canada
Utilize systems and technology to complete account management tasks
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements surrounding confidential information and personal information
Appropriately escalate customer issues with the managerial team
Escalate customer issues to the appropriate staff and managerial for resolution as needed.
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes

Are you looking for an exciting job opportunity in the customer service industry? We are looking for a Call Center Specialist to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

A Call Center Specialist is responsible for providing customer service to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services.

What is Call Center Specialist Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer software applications
• Knowledge of customer service principles and practices
• Ability to handle customer complaints in a professional manner

What is Call Center Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in computer software applications

What is Call Center Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services

What is Call Center Specialist Job Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Specialist Job Responsibilities?

• Answer customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Provide information about products and services
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up with customers to ensure their issues are resolved
• Document customer interactions and transactions
• Record details of inquiries, comments, and complaints
• Follow up on customer interactions