Account Support Associate - Montreal
By Xerox At Montreal, Quebec, Canada
Knowledge of Xerox office offerings and Xerox Managed Print Services (MPS) tool suite an asset
Manage various internal processes required to service and deliver Xerox’s capabilities to the clients so that it is seamless
Operational Excellence, management and continuous Improvement
Strong customer service and interpersonal skills, ability to function well in a team environment
Strong communication skills - verbal and written fluency in English and French, confident and comfortable presenting to clients
Good organizational skills; and ability to multi-task

Are you looking for an exciting opportunity to join a fast-growing company? We are looking for an Associate Account Executive to join our team! As an Associate Account Executive, you will be responsible for managing client relationships, developing new business opportunities, and providing exceptional customer service. You will have the opportunity to work with a variety of clients and industries, and you will be able to use your creativity and problem-solving skills to help our clients achieve their goals. If you are looking for a challenging and rewarding career, this is the job for you!

Overview An Associate Account Executive is a sales professional who works with clients to develop and maintain relationships, identify new opportunities, and close deals. They are responsible for managing accounts, developing strategies, and providing customer service. Detailed Job Description An Associate Account Executive is responsible for developing and maintaining relationships with clients, identifying new opportunities, and closing deals. They must be able to effectively communicate with clients, understand their needs, and develop strategies to meet those needs. They must also be able to analyze data, develop reports, and present findings to clients. Additionally, they must be able to manage accounts, provide customer service, and ensure customer satisfaction. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to analyze data and develop reports
• Knowledge of sales strategies and techniques
• Ability to develop and maintain relationships with clients
• Ability to identify new opportunities
• Ability to close deals
• Ability to manage accounts
• Excellent customer service skills
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in sales or customer service
• Knowledge of customer relationship management (CRM) software
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of sales strategies and techniques
• Knowledge of customer relationship management (CRM) software
• Knowledge of marketing principles
• Knowledge of customer service principles
Job Experience
• Previous experience in sales or customer service
• Previous experience in account management
• Previous experience in developing and maintaining relationships with clients
Job Responsibilities
• Develop and maintain relationships with clients
• Identify new opportunities
• Close deals
• Analyze data and develop reports
• Manage accounts
• Provide customer service
• Ensure customer satisfaction