Soc Analyst Level 1 Jobs

Minimum five (5) years of IT operations experience with progressive responsibilities

Minimum three (3) years information security or other IT infrastructure security experience

CEH, GEVA, GPEN, OSCP or OSEP equivalent certification(s) an asset

Experience with leading information security standards and best practices

Strong experience with common information security tools and platforms

Direct experience with information security infrastructure, systems and controls including:

Makes use of Cherwell Knowledge base to ensure accurate resolution;

Contributes to knowledge base improvement with new findings and or suggestions;

One year experience as part of a call center (significant asset);

Strong knowledge of Microsoft Office suite;

Must have a thorough knowledge of IT systems - including hardware, software and telecommunications;

A competitive benefits package (Full Time Employees Only);

Knowledge of incident management and alert triaging process

Create or enhance SOPs (Standard Operating Procedures) around operations, and knowledge articles

Continuously monitoring for vulnerabilities and new emerging threats and risks

Minimum 1 year of experience in a similar position or equivalent experience

Extensive knowledge of common attack technics and typical attack kill chain (malware, phishing and ransomware, privilege escalation and lateral movement)

Demonstrable experience in network systems, and security monitoring in Microsoft environment

Assist with management and enforcement of IT Security polices and standards established by client

Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers

Experience with Microsoft Office / M365 is required. Experience with other Microsoft Office tools and workflow software is preferred

Good analytical and problem-solving skills, capable of sound decision making

Good written / verbal communication skills

Strong organizational skills with attention to detail

Previous experience in a managed service setting is considered an asset.

· Perform asset management functions to track the inflow and outflow of IT Hardware.

Graduate from a post-secondary institution in an IT-related field or appropriate IT certifications.

1-3 years of related experience in a service desk or desktop support role.

· Perform remote and in-person support to users across all locations within the True North Company

A Valid driver's license and a clean driver's abstract are required for travelling to True North Offices with company-provided vehicle.

Incident Management software - Fresh Service 

Other duties and responsibilities as required (e.g., travelling between sites) 

A minimum of two (2) years’ experience providing deskside technical support

Minimum technical certifications: Microsoft 365 Modern Desktop Administrator Associate, A+  or CCNA\Network+ 

ITIL v3 Foundations certification is preferred.  

Requires one year of experience with the following technologies:  

Experience in a Management position

Manage the relationship with various stakeholders - primarily USFS, Heads of businesses, IG and regulators- and organize relevant governance

Financial Security - Strong knowledge of AML/ KYC, U.S.A. PATRIOT Act, Bank Secrecy Act

Ability to share/pass on knowledge

Knowledge of the English is required.

Strong computer skills including MS Office Suite.

Demonstrate strong interpersonal skills in working regularly with co-workers, other teams, end users, department managers, vendors, and senior and executive leadership.

Experience driving transformational changes in healthcare environments working closely with physicians, nurses, clerks, ancillary department staff, and other key partners.

Familiar with change management/incident management processes.

Minimum 7+ years experience as a clinical or applications analyst, computer technician in a healthcare setting required.

Experience translating future state workflows to Cerner system designs.

Experience in large scale, fast faced healthcare environments.

Supporting the data warehouse in identifying and revising reporting requirements.

Work experience as a data analyst or in a related field.

Ability to translate business requirements into non-technical, lay terms.

High-level experience in methodologies and processes for managing large-scale databases.

Demonstrated experience in handling large data sets and relational databases.

High-level written and verbal communication skills.

Performing continuous vulnerability management scans (CVMS) of the infrastructure;

Providing performance related feedback for team members to the Senior Manager, SOC for input into the bi-annual evaluations.

Analyzing and reporting on the findings of the CVMS, determining existing security vulnerabilities and identifying false positives;

SANS GIAC GCIH / GEVA / GFACT / GDAT, Comptia CPT / CEH / CISM, or other comparable cyber security certification.

Strong troubleshooting and analytical skills

Strong investigative skills and mindset

Ideally have experience with change management/incident management processes.

Clinical client facing (work with physicians, nurses, clerks, ancillary department staff, etc.).

Creating requirement documentation and associated test cases that reference requirements

Ideally have had experience with ambulatory and acute care implementations.

Work will be of high standard and quality.

Work assignments will be completed on time.

5+ years skills and experience in I&IT project management.

Support one or more Project Managers or Portfolio Leads in the management of activities on various projects.

Skills and experience building and maintaining detailed schedules in MS Project, ensuring activities are tracked to completion.

Skills and experience with meeting facilitation, meeting minute creation, action item tracking & follow-ups.

Skills and experience working independently and with both the business and technology teams.

Skills and experience reviewing and ensuring submitted documentation is complete and accurate.