Customer Service Representative (After Hours)
By Region of Peel At Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience
Customer Service Representative (After Hours)
By Region of Peel At Brampton, Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience
After Hours Rap Case Worker
By Regina Open Door Society At Regina, Saskatchewan, Canada
Demonstrated knowledge of and experience with needs assessments, case management and working with traumatized clients or challenging behaviors.
Report any mechanical, plumbing, security or maintenance issues immediately to Settlement management.
Demonstrate computer proficiency and create, maintain and access records in a data management system.
Demonstrate knowledge of eligibility criteria, crisis intervention skills and empathy.
Any leaking faucets, blocked drains, repairs, etc. must be reported to the SFC Managers
Report any equipment/appliance repairs to the SFC Managers