Wireless Sales Consultant - Kanata (Full Time)

Who We Are
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.
Some Perks And Benefits

• Learning & Development programs
• RRSP/DPSP
• Health and Dental benefits
• Performance bonuses
• And more...
• Associate discount

We are building an inclusive and diverse team
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Some Of What You Will Do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.
Specifically, You Will

• Maintain company merchandising standards, including current pricing
• Effectively resolves customer concerns and escalates to management when appropriate
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Responsible for achieving personal sales goals
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Support asset protection procedures and privacy standards

Job
Retail Locations
Location(s)
CA-ON-Kanata
Schedule
Full-time
Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.
Some Of What You Need

• Demonstrates strong selling ability.
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.
• 3 months to 1 year of wireless sales or sales experience
• Approachable
• Capacity to communicate with clients effectively using a variety of mediums.
• Curious
• Technology savvy
• Customer focus and service orientation
• Problem solver
• Passionate
• Demonstrates ability to coach others.