Warehouse Specialist Jobs

Warehouse Specialist

Job Type: Permanent

Location: North York, Ontario

About Us: At Socksmith Canada, we take pride in offering a wide range of stylish and comfortable socks to wholesale and retail customers across Canada. We are currently seeking a motivated and detail-oriented Warehouse Specialist to join our team and contribute to our mission of delivering exceptional products and service.

Job Summary: The Warehouse Specialist will play a crucial role in our warehouse operations and customer service efforts. This position involves receiving incoming shipments of socks, preparing and shipping orders to customers, and providing top-notch customer service over the phone and via email. The ideal candidate should have experience in warehouse operations, possess strong organizational skills, and be comfortable interacting with customers.

Responsibilities:

• Assist customers over the phone and via email by answering inquiries, processing orders, and providing shipping information.
• Maintain a clean and safe working environment in the warehouse.
• Collect payment information and confirm shipping details to ensure smooth order processing.
• Handle customer concerns, returns, and exchanges professionally and effectively.
• Accurately pick, pack, and label orders for both wholesale and retail customers.
• Participate in occasional inventory counts and audits.
• Stay informed about product offerings, promotions, and company policies to better assist customers.
• Collaborate with the customer service team to resolve issues and enhance the customer experience.
• Collaborate with team members to manage inventory and maintain an organized warehouse.
• Receive incoming shipments of socks, check for accuracy, and ensure proper storage.

Qualifications:

• Adaptability to changing workloads and priorities.
• Basic computer skills for order processing and using relevant software.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Previous experience in warehouse operations, logistics, or a similar role is preferred.
• Problem-solving skills to address issues that arise during order processing and customer interactions.
• Strong customer service skills with the ability to communicate professionally and empathetically.
• Bilingualism in French and English is considered an asset.
• Physical stamina to handle lifting, moving, and standing for extended periods.
• Ability to work well in a team and contribute to a positive work environment.
• Strong attention to detail and ability to accurately manage inventory and orders.

Benefits:

• Opportunity to be part of a growing company that values quality and customer satisfaction.
• Competitive salary and potential for growth within the company.
• Equal opportunity employer promoting diversity, equity, and inclusion in the workplace.
• Positive and collaborative work environment.
• Access to jump-start your own stellar sock collection!
• Comprehensive health benefits coverage package.

If you are a motivated individual with warehouse experience and a passion for delivering excellent customer service (and socks!), we encourage you to apply. Please submit your resume directly to [email protected].

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of responsibilities, skills, efforts, duties, or working conditions associated with it.

Not for you?

Check out our other opportunities at https://www.adapptable.ca and follow us on LinkedIn to stay up to date with new job postings. We thank you for your interest in working with Adapptable!

Diversity, Equity, & Inclusion (DEI)

Adapptable is dedicated to fostering a diverse, equitable, and inclusive work environment. We are an equal opportunity employer and adhere to the principles of the Accessibility of Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Our hiring process evaluates applicants based on their skills, qualifications, and experience, without any discrimination based on race, colour, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristics protected by law.

In our commitment to providing an exceptional work environment, we uphold values of mutual respect, integrity, dignity, and inclusivity. We actively encourage the open exchange of ideas and opinions, fostering a culture that values diverse perspectives and experiences.

At Adapptable, we recognize the importance of accommodating individuals with disabilities or specific medical needs. If you require any accommodations during the recruitment process or for the duration of your employment with us, please inform our recruiters. This will ensure that appropriate accommodations are put in place to facilitate a smooth interview process and a successful and inclusive work experience for you.

Adapptable’s office is situated in Toronto, Ontario. As an organization, we respectfully acknowledge that the land on which we operate is part of the traditional territories of several Indigenous peoples. We extend our gratitude and respect to the Ancestral Traditional Territories of the Ojibway, the Anishinaabe, and the Mississaugas of the New Credit, who have been stewards of this land for generations. Moreover, we recognize and honour the enduring presence, contributions, and cultural heritage of all Aboriginal peoples who continue to enrich and shape the vibrant community we are a part of today.